OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Simplified Address Mail: An Easier Way for Small Businesses to Reach Local Customers	05/10/2011	White Papers	Retail, Sales & Marketing
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service
Image	Political Campaign Mailings	09/30/2008	Audit Reports	Retail, Sales & Marketing
Image	Review of Business Over the Counter	03/26/2008	Audit Reports	Retail, Sales & Marketing
Image	Local Stamps on Consignment Programs	03/19/2008	Audit Reports	Retail, Sales & Marketing
Image	Review of the Postal Service's Refund Process - Capital Metro Area	07/13/2007	Audit Reports	Retail, Sales & Marketing
Image	Management of Retail Workhours in Relation to the Workload for Mobile Units - Triboro District	06/14/2007	Audit Reports	Retail, Sales & Marketing