OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Controls to Detect Money Order Fraud	02/07/2013	Audit Reports	Retail, Sales & Marketing
Image	International Small Business Commerce	01/30/2013	Audit Reports	Retail, Sales & Marketing
Image	Advertising Program	01/04/2013	Audit Reports	Retail, Sales & Marketing
Image	Caller and Reserve Service Operations	01/03/2013	Audit Reports	Retail, Sales & Marketing
Image	Customer Service Feedback Audit Report	12/17/2012	Audit Reports	Customer Service
Image	Lease Purchase Options for Postal Service Facilities	09/18/2012	Audit Reports	Retail, Sales & Marketing
Image	Postal Service Retail Facilities Optimization Options	09/17/2012	Audit Reports	Retail, Sales & Marketing
Image	Customer Complaint Resolution Process	09/10/2012	Audit Reports	Customer Service
Image	Efficiency of Customer Service Operations	08/17/2012	Audit Reports	Customer Service
Image	Stamp Manufacturing and Inventory Management	07/23/2012	Audit Reports	Retail, Sales & Marketing