OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Controls Over the Premium Forwarding Service – Point-of-Service Retail System	12/02/2013	Audit Reports	Retail, Sales & Marketing
Image	Enhancing Mail for Digital Natives	11/18/2013	White Papers	Customer Service
Image	Stamp Stock Ordering and Fulfillment	11/08/2013	Audit Reports	Retail, Sales & Marketing
Image	The Postal Service’s Use of Social Media	08/01/2013	Audit Reports	Customer Service
Image	Retail Customer Experience Program	07/09/2013	Audit Reports	Customer Service
Image	Small Business Growth	06/20/2013	Audit Reports	Retail, Sales & Marketing
Image	Political and Election Mail Sales	06/19/2013	Audit Reports	Election and Political Mail, Retail, Sales & Marketing
Image	What America Wants from the Postal Service	05/21/2013	White Papers	Customer Service
Image	Funnel Management Program	03/20/2013	Audit Reports	Retail, Sales & Marketing
Image	Residential Customer Service Experiences	03/18/2013	Audit Reports	Retail, Sales & Marketing