Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Property Condition Review – Menlo Park, Excelsior, and Sutter Street Post Offices in California	09/15/2021	Audit Reports	Facilities
Image	Noncompetitive Contracts	09/09/2021	Audit Reports	Facilities
Image	Vehicle Parts Pricing	09/02/2021	Audit Reports	Facilities, Finance, Service Performance
Image	Property Condition Reviews – Center Ossipee, East Wakefield, and Conway Post Offices in New Hampshire	08/12/2021	Audit Reports	Facilities, Service Performance
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Property Condition Reviews – North Royalton, Willoughby, and Jesse C. Owens Post Offices in Ohio	06/21/2021	Audit Reports	Facilities
Image	Property Condition Reviews – Cochituate, Winchester, and John F. Kennedy Post Offices in Massachusetts	06/17/2021	Audit Reports	Facilities
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance