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Reports

Report Title Date Report Type Category
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Vote by Mail and the Postal Service: A Primer White Papers Election and Political Mail, Delivery / Mail Processing
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Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic White Papers Customer Service
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Package Delivery in Rural and Dense Urban Areas White Papers Service Performance, Delivery / Mail Processing
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The U.S. Postal Service and Emergency Response: A History of Delivering for the American Public White Papers Delivery / Mail Processing
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Reevaluating the USO Cover
Reevaluating the Universal Service Obligation White Papers Service Performance, Customer Service
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Same-Day Delivery: Implications for the U.S. Postal Service White Papers Service Performance, Delivery / Mail Processing
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Geographic Variation in Productivity White Papers Service Performance, Delivery / Mail Processing
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Coordination and Optimization Technologies and Postal Applications White Papers Delivery / Mail Processing
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Improving the Customer Experience with USPS Customer Care Centers White Papers Customer Service
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Riding the Returns Wave: Reverse Logistics and the U.S. Postal Service White Papers Delivery / Mail Processing