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Open Audit Recommendations

Below is a list of our open audit recommendations. When a report is issued, the Postal Service responds to each recommendation, and if there is agreement, it provides a corrective action plan with a date of planned implementation. We request written confirmation from the Postal Service when those corrective actions are completed and evaluate this information and provide concurrence when the recommendation can be closed. 

 

If the Postal Service disagrees with a recommendation, we work towards agreement by elevating discussions between USPS and OIG management.  Any recommendations that the Postal Service does not act on remain open and are reported to Congress until a resolution is achieved.

 
213

Total Open Recommendations

 
$647,539,571

Open Recommendations Financial Value

Report Title Report Number Issue Date Report Open Recommendations
Contract Trucking Safety Cover
Contract Trucking Safety and Compliance 23-088-R24 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Finalize the method for tracking contractor accident and fatality data and establish corresponding written policies and procedures, including related roles and responsibilities.

 $0 Closed Agree
2

Require freight auction brokers to report subcontractor authorization and vetting and develop a system of record to maintain the reported results.

 $0 Closed Disagree Agree
3

Clarify, communicate, and enforce subcontractor authorization guidance for highway contract route contractors and terminate contractors who are non-compliant.

 $0 Closed Agree
4

Develop requirements and implement a mechanism to track highway contract route contractors and the subcontractors they utilize.

 $0 Closed Disagree Disagree
5

Communicate and create a mechanism to validate the use of team drivers for trips that exceed 500 miles, update freight auction statements of work, and terminate contractors who are non-compliant.

 $0 Closed Disagree Agree
6

Define freight auction applicability to Management Instruction PO-530-2009-4, Section 19 " Special Circumstances.

 $0 Open Disagree Disagree
7

Update and enforce freight auction guidance and include at minimum a process to verify driver history.

 $0 Open Disagree
USPIS Inventory Control Cover
U.S. Postal Inspection Service’s Inventory Controls Over Law Enforcement Surveillance Equipment 22-174-R24 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Develop and require all users to complete Electronic/Technical Surveillance Tracking System training and maintain documentation of training completion.

 $0 Closed Disagree Agree
2

Develop a verification process for annual physical equipment inventories to account for all equipment as required by the Inspection Service Manual.

 $0 Closed Disagree Agree
3

1) Review all postal inspectors with assigned equipment and validate they are active employees, 2) retrieve equipment from postal inspectors who separated from the agency, and 3) update the status and assignment of all equipment in the Electronic/Technical Surveillance Tracking System.

 $0 Open Agree
4

In coordination with the Chief Counsel, Office of Counsel, implement a process, including defining roles and responsibilities, to review and update Postal Inspection Service policies and related documents timely.

 $0 Closed Agree
5

Update the Inspection Service Manual to 1) define, track, and maintain technical surveillance equipment, 2) assign the Radio Communications Program to the Communications, Governance, and Strategy group, and 3) replace all references of the National Asset Tracking System with the correct equipment inventory system.

 $0 Closed Agree
6

Develop a standard operating procedure to assign Electronic/Technical Surveillance Tracking System user roles based on individuals' roles and responsibilities and to update or remove user roles when postal inspectors transfer jobs or separate from the agency. In addition, review current users of the system and determine if the roles need to be modified or removed in accordance with Postal Service policy.

 $0 Closed Agree
7

Review user roles in the Electronic/Technical Surveillance Tracking System and implement additional roles, as needed, to allow for the appropriate segregation of duties.

 $0 Closed Agree
8

Implement audit logs containing user activity for creating, assigning, editing, and removing user roles in the Electronic/Technical Surveillance Tracking System.

 $0 Closed Agree
9

Resolve Electronic/Technical Surveillance Tracking System functionality errors preventing users from temporarily transferring, temporarily assigning, and recording the final disposition of law enforcement surveillance equipment, including digital signature capability.

 $0 Open Disagree Agree
Site Tech Assessment Report Cover
Site Technical Assessment Review - January 2024 22-199-R24 4
# Recommendation Value Status Initial Management Response Final Resolution
1

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Open Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
3

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Open Agree
4

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
5

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
6

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
7

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Agree
8

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Open Agree
9

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Disagree Agree
10

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Open Disagree
11

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Disagree Agree
12

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Disagree Agree
13

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Disagree Agree
14

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 $0 Closed Disagree Agree
Parcel Return Service
Parcel Return Service - Consolidator Payment and Refund Errors 23-038-R24 2
# Recommendation Value Status Initial Management Response Final Resolution
1

Strengthen the Parcel Return Service manifest verification process by incorporating the facility type as a required parameter.

 $48,982,794 Open Agree
2

Simplify the return delivery unit processes to improve compliance and enable better supervision.

 $0 Closed Agree
3

Align package handling with Parcel Return Service procedures by 1) conducting a cost, benefit, and feasibility analysis for establishing and implementing an automated process, or 2) identifying and implementing alternatives to improve compliance.

 $0 Closed Agree
4

Develop and maintain an accurate list of active return delivery units in the Facilities Database.

 $0 Closed Agree
5

Enhance the Parcel Return Service refund review process to include an automated validation to verify that refunds are warranted, including an assessment of whether the return delivery units that received the packages were active at the time of mailing.

 $ - Open Agree