Investigative Case Highlights

The Postal Service and U.S. Postal Inspection Service (USPIS) have been warning the public about romance scams a.k.a. “catfishing” — a rising form of online fraud that can lead to tremendous financial and emotional losses. Malicious actors, whether here or abroad, prey on vulnerable, often lonely individuals, baiting them with promises of love and companionship. Except that’s not exactly how this...

A quiet conversation at a mall food court in eastern Puerto Rico sealed the deal — plan and method in place, profits were just around the corner. All the Postal Service employee had to do was look out for packages containing “ blanca ” and then hand them over to his associate for payment.

The U.S. Postal Inspection Service (USPIS) routinely investigates illegal narcotics being trafficked through the mail. However, when there’s suspicion that a postal employee may be involved, our special agents are called in to bring that person to justice.

During the COVID-19 pandemic, millions of people across the nation witnessed acts of kindness and heroism every day. From neighbors helping neighbors, to courageous medical personnel, first responders, and trusted Postal Service workers risking their lives to bring life-sustaining aid to others — they stood as a beacon of hope in times of darkness.

Our Data Analytics team develops cutting-edge tools our Office of Investigations uses to proactively identify postal crime. Leveraging data analytics and more recently AI, these tools help special agents pinpoint when and where crimes are happening in the postal system. This investigation is a prime example.