We want to ensure you are submitting your concern or inquiry to the right office so it can be handled in a timely manner. Please take a minute and read the following before filing a complaint with our office.
If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) or an employee/customer service issue, please contact your local Post Office or USPS Consumer & Industry Contact Office instead of completing the form below.
Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues.
Only use the form below to report the following to our office:
- Injury compensation fraud
- Embezzlements and financial crimes
- Contract Fraud
- Computer Crimes
- Employee Misconduct
- Internal affairs and executive investigations
- Whistleblower reprisal
- Theft of items from the mail by Postal employees or contractors
- Destruction of mail by Postal employees or contractors
- COVID-19 Stimulus Check
- Election Ballot
If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place.
If you select "yes", we have no way to contact you regarding this complaint. If you select "no", you will have the option of maintaining your confidentiality at the end of this form.
(Be aware that if you request confidentiality, and the matter about which you complain is outside our jurisdiction, we will not be able to forward your concern to the appropriate agency.)