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Field Operations Reviews

Field Operations Reviews at Select Plants and Delivery Units

OIG auditors conduct field operations reviews at select plant and delivery units in specific areas around the country. The reviews consist of reports for delivery units and the processing and distribution center that serves them. We also issue another report summarizing the results of our audits at all delivery units with specific recommendations for management to address.

Click on the image for an interactive look at our work within each geographic area we have visited over the last few months, including photos of individual facility conditions.

LIST OF THE FIELD OPERATIONS REVIEWS WE HAVE PERFORMED TO DATE

California 5 District Delivery Operations Review Cover

California 5 District: Delivery Operations

We performed a self-initiated audit at the Los Angeles Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC during the week of November 13, 2023. The delivery units included the Dockweiler Station, Downtown Long Beach Station, and Inglewood Carrier Annex…
Minnesota District Delivery Operations Review Cover

Minnesota - North Dakota District Delivery Operations Review

We performed audits at the Saint Paul Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC in the Saint Paul, Minesota region during the week of November 13, 2023. The delivery units included the Apple Valley Branch, Saint Paul, MN; New Brighton Carrier…
Texas 2 District Cover

Texas-2 District: Delivery Operations

We performed audits at the North Houston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC in the Houston, Texas region during the week of September 11, 2023. The delivery units included the Fairbanks Station, New Houston, TX; Oak Forest Station,…
Maryland District Delivery Operations Cover

Maryland District: Delivery Operations

We performed a self-initiated audit at the Eastern Shore Processing and Distribution Facility and four delivery units serviced by the P&DF during the week of September 11, 2023. The delivery units included the Cambridge, Easton, and Salisbury Post Offices. We issued individual reports for…
Chicago District Cover

Illinois 1 District: Delivery Operations

We performed a self-initiated audit at the Chicago Processing and Distribution Center and four delivery units serviced by the P&DC during the week of July 24, 2023. The delivery units included the Cragin, Daniel J. Doffyn, Northtown, and Roger P. McAuliffe Stations We issued individual…
Louisiana District: Delivery unit Operations cover

Louisiana District: Delivery Unit Operations

We performed audits at the New Orleans Processing and Distribution Center (P&DC) and five delivery units serviced by the P&DC in the New Orleans, Louisiana region during the week of June 12, 2023. The delivery units included the Bywater Station, New Orleans, LA; Carrollton Station, New…
Tennessee District Cover

Tennessee District: Delivery Unit Operations

We performed a self-initiated audit at the Memphis Processing and Distribution Center (P&DC), a Mail Processing Annex (MPA), and five delivery units in the Memphis, TN region the week of May 1, 2023. The delivery units included the Collierville, Cordova, and Germantown Main Post Offices,…
Select Units Maine, New Hampshire, Vermont.

Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Maine-New Hampshire-Vermont District

We performed audits at the Southern Maine Processing and Distribution Center (P&DC) and five delivery units serviced by the P&DC in the Portland Maine region during the week of March 13, 2023. These audits responded to a request from Senator Susan Collins and interest from Representative…
Miami Capping Report Cover

Mail Delivery, Customer Service, and Property Condition Reviews - Florida 3 District

We performed a self-initiated audit at the Miami Processing and Distribution Center and four delivery units serviced by the P&DC during the week of January 30, 2023. The delivery units included the Allapattah Station, Doral Branch, Flagler Station, and Princeton Branch. We issued individual…
22-208 Cover

Mail Delivery, Customer Service, and Property Condition Reviews - Delaware/Pennsylvania 2 District

We performed self-initiated audits at the Philadelphia Processing and Distribution Center (P&DC) in Philadelphia, PA and three delivery units serviced by the P&DC during the week of August 15, 2022. The delivery units included the Germantown, Logan and North Philadelphia stations in…