Investigative Case Highlights

A quiet conversation at a mall food court in eastern Puerto Rico sealed the deal — plan and method in place, profits were just around the corner. All the Postal Service employee had to do was look out for packages containing “ blanca ” and then hand them over to his associate for payment.

The U.S. Postal Inspection Service (USPIS) routinely investigates illegal narcotics being trafficked through the mail. However, when there’s suspicion that a postal employee may be involved, our special agents are called in to bring that person to justice.

With the rise of online health and wellness companies offering concierge services and treatments (think GLP-1s), compounded medications are in the spotlight. These custom medications rely on pharmacists and doctors collaborating to create formulas that meet individual patients’ needs.

Our Data Analytics team develops cutting-edge tools our Office of Investigations uses to proactively identify postal crime. Leveraging data analytics and more recently AI, these tools help special agents pinpoint when and where crimes are happening in the postal system. This investigation is a prime example.