This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....
Read More
In this factional postal world, a lot of people seem to agree on one thing: U.S. Postal Service workers should wear uniforms, regardless of position or career status.
Comments to two previous blogs on postal uniforms support that assessment. In 2012, we ran a...
Read More
Cost-savings from new technologies and other programs have proven elusive.
Case in point: Dynamic Route Optimization (DRO), a technology-based initiative to reduce miles and costs for surface transportation. The U.S. Postal Service did not save the $22.4 million it projected for fiscal...
Read More
Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
Read More