This report presents the results of our self-initiated audit of Refunds and Voids at the Hoffman Estates, IL, Branch (Project Number 18BFM019FCS000). The Hoffman Estates Branch is in the Central Illinois District of the Great Lakes Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations.

Account Identifier Code (AIC) 553, Refund Postage and Fees, is used to record refunds of customers postage and fees paid for special services not received. The U.S. Postal Service Office of Inspector General (OIG) Field Financial Risk Model identified that the Hoffman Estates Branch refund and void amounts for the period of January 1 through March 31, 2018, was $210,734. The refund and void amounts during the same period of the prior year was $104.

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  • anon

    Hello there, USPS office in Lisle Illinois lost my 500$package, I got confirmation package is delivered but is not. I went to the office and they told me courier wasn't able to put in mailbox and he left package in community office. I checked and nothing. I went again to Post office and they changed story like courier dropped a front of my mailbox(on street) . I went to the post office 3rd time and asked how to fill claim and who is gonna refund my money, they said sorry but nobody, shits happened.resume: they lost my 500$package and make me monkey face. What I should to do? Please somebody help me.

    Aug 11, 2018