Graphic of a printer printing shipping labels for various mailpieces.

June 3, 2019 – RARC-WP-19-005

  • The Postal Service has authorized a small set of private “PC Postage providers” to offer printed postage to customers, accessible from their home or business computers. PC Postage accounted for about $6 billion in revenue for the Postal Service in Fiscal Year 2018.
  • PC Postage’s growing importance as a revenue stream has drawn scrutiny to the Postal Service’s complex and sometimes problematic relationship with the providers.

The Postal Service began allowing a few private companies to sell printed postage in the late 1990s. Over the ensuing 20 years, PC Postage grew from a niche business serving mostly small mailers to an established one serving mostly large package shippers. The number of providers did not grow, however. Today, there are only four. The two largest merged in 2015 when bought Endicia. The Postal Service has not accepted any new applicants for over a year, due to what it says is a review of its onboarding procedures. The Postal Service also has three proprietary solutions, with no usage fees, for electronic postage.

In this white paper, the OIG explored various aspects of the Postal Service’s business relationship with PC Postage providers. It made five recommendations to remedy the problem areas that it found.

Read full report

Comments (2)

  • anon

    I second the prior comment, why is there no option from USPS directly via click & ship to print first class mail postage? The third party e-postage provider scene is almost a monopoly after acquired Endica and prices and their service fees keep going up.

    Aug 02, 2019
  • anon

    I question why Click N Ship does not allow customers to mail first class packages or media mail. It forces them to pay for the higher priced Priority Mail. They also eliminated the discount for using Click N Ship. Now it costs the same to take the item to the retail counter and not use my labels or ink. Customers printing their own labels definitely saves costs for USPS and lets them not staff as many clerks. Why is there no incentive to do so?

    Jul 08, 2019