Comments (643)

  • anon

    Hi! I ordered a product off of Etsy from someone in Poland and the tracking information says that it's been in the ISC since December 6th... do you know when it will be shipped here? It's a Christmas present, and I need to ship it asap. Thank you!

    Dec 14, 2017
  • anon

    I ordered a package last June and still have not received it! I have tried a claims form, but they only work domestically, not internationally. The sender will not refund me my money, and I have not been able to find a single phone number for International Service Center in New York. My package has been lost and it was for my wedding! I had to order else where and waste more money for something I had already purchased. I am convinced this package is still in this facility and no one has been able to help. I have been on the phone with representatives from The United States Postal Service, countless emails, and still no one can help. So frustrating!

    Dec 14, 2017
  • anon

    I pay my taxes. I expect someone to deal with this situation , almost 400 recent documentation’s of people not receiveing their posts and it’s the holiday season, this is a really big drop of the ball USPS, can u at least issue a statement regarding the customs, what’s the big hold up, we’re humans we understand but keeping us in the dark, this is crazy... why exactly now at this time are we holding packages at the ISC ??

    Dec 14, 2017
  • anon

    Hi my package has been processing through ISC NY since December 11th. I ordered it from russia and also payed for express shipping for it to arrive for the holiday. Can you update me on my shipment please?

    Dec 14, 2017
  • anon

    My super expensive package has been stuck at ISC NY since october 13, 2017 and has not moved 2 months exactly. That is completely unacceptable i paid a lot of money to have it shipped from Ukraine. Whats going on with the postal system ???

    Dec 13, 2017
  • anon

    Package via DHL from Germany last tracking information: Nov 28 01:30 PM Processed Through Facility ISC NEW YORK NY(USPS) Is there a way to figure out what has happened to my shipment? USPS sends me to Customs, Customs hangs up on me while asking to wait. Local PO says it cant help. Is there anyone that can help?

    Dec 13, 2017
  • anon

    I'm very disappointed. My box sent from Italy "has been processed through our facility in ISC NEW YORK NY(USPS)" since November 30. 13 DAYS IN THIS OFFICE! I live in NJ, less than 2 h from this office, they really need 13 days? I'm going to call a lawyer if it doesn't arrive before saturday.

    Dec 13, 2017
  • anon

    My last international package spent 8 days inbound isc new York finally got to Jamaica ny facility then onto my local post office.somewhere between the sort facility and my local it just vanished.cant be located it just went poof,now 25 days later its still gone traces have been put on it etc etc.it was tracked right up until 2:15 AM on a Monday and then nothing ever again.call me suspicious but the word stolen comes to mind.

    Dec 12, 2017
  • anon

    Hi, I have a package shipped from China. it arrived in US on 11/30, I haven't received it yet. Where is it? I paid Express mail fee for it. Can someone help me to find out the status of my package?

    Dec 12, 2017
  • anon

    MY PACKAGE WAS PROCESSED THROUGH USPS ISC NY ON NOVEMBER 6, 2017. WHEN CAN I EXPECT TO RECEIVE MY PACKAGE? I THINK THIS WAIT TIME IS RIDICULOUS.

    Dec 12, 2017
  • anon

    My package has been in the blackhole of ‘inbound into customs’ since Dec 7, 2017. Since then, there has been zero updates or movement as I see it, which doesn’t exactly breed confidence in the USPS. Unless a group of elves intercepted it or this garbage year will appropriately finish off by not getting Christmas presents to my family, I would greatly appreciate if some communication were at the very least, relayed to me and the people below who are also in the same situation.

    Dec 12, 2017
  • anon

    Hi. Appears I have the same problem. My package has been in customs since December 6th. It's my daughter's christening gown and her baptism is this weekend. There have been no updates and as she is very small, I was unable to buy a dress in the store and had it custom made. How do I get my package out of customs??? I need it in NJ this Friday!!!

    Dec 12, 2017
  • anon

    Hi My two packages arrived at jfk on December 6 from Italy Is the anyway to found what’s happening to my packages?

    Dec 12, 2017
  • anon

    On November 30, 2017 a package was sent to me from Lisbon, Portugal. I dropped my cell phone in a taxi and it was mailed back to me. However, I haven’t received the package and it’s now December 11. The tracking number shows the last place received was at ISC NEW YORK JFK on December 5. Can you please let me know when I’m going to receive my package? Thanks.

    Dec 11, 2017
  • anon

    My package has been stuck in ISC New York since 12/5/17 and it hasn't been moving. I have a customer who is desperately waiting for the package before Christmas! What is going on? and how can I even track?!?

    Dec 11, 2017
  • anon

    Hello, my package arrived at jfk customservices from brussels on 05.12.at 23.31. since that day, it seems to me that my parcel is just on hold there.why? as it is a christmaspresent for my little nephew, i would like to know why you are not letting my parcel continue its way to atlanta.if there is a problem, why are there no information?

    Dec 11, 2017
  • anon

    My my package is stop on isc facility since 28 nov with no activity , what's can be happens ?

    Dec 09, 2017
  • anon

    It seems like I'm not the only one having a problem with getting my package from customs. Last time it updated was on November 28th, and I'm really upset that nothing is being updated and I can't find out where my package is That I paid my money for.

    Dec 08, 2017
  • anon

    I seem to be having the same issue as many people here. My package tracking says it passed through on Nov. 28, but it does not seem to be moving after that. Did something happen with the New York USPS? Is there anyway to find out what happened to my package?

    Dec 08, 2017
  • anon

    i ordered a package from a website and it was sent to malaysia isc new york ny (usps) and its been 2 months now and my package still hasn't arrived yet. i've emailed everyone i can, even the seller, but i nothing. please help

    Dec 08, 2017
  • anon

    I believe my package has one lost there. Last known activity was on the 28th of November.

    Dec 08, 2017
  • anon

    I have two packages in customs for almost a week and are not being delivered to me. They were supposed to have been delivered today. What is going on? Why won’t anyone respond to inquiry of my packages? Why is it mail just sitting at customs for days without anything being done???

    Dec 08, 2017
  • anon

    Tracking says that my item "has been processed through our facility in ISC NEW YORK NY(USPS) at 3:23 am on November 23, 2017." Hasn't moved since. What's going on? Is USPS just no longer delivering mail?

    Dec 08, 2017
  • anon

    My package has been processed on November 7th, 2017. Still havent received it and it isnt in transit. What the hell is going on?

    Dec 07, 2017
  • anon

    Good afternoon, I have been tracking my package, and it states "Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 1:22 pm on November 30, 2017." I was wondering when I can be expecting my package. I will make Christmas gift from them for my friends. Thank you so much.

    Dec 07, 2017
  • anon

    My new dress has been sitting in the ISC NEW YORK NY (USPS) office for 8 days, 9 days now. When am I going to get it??

    Dec 07, 2017
  • anon

    Good afternoon, I have been tracking my package, and it states "Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 07:24 pm on December 01, 2017". The message is the same for the last 7 days. It is just an envelope with photos. What is happening?

    Dec 07, 2017
  • anon

    Good afternoon the letter I am supossed to receive from Peru was processed on ISC New York on december 2 nd and its almost a week later and is still on customs how long does it take for a Letter to clear custom?

    Dec 06, 2017
  • anon

    Package tracking shows that it processed through ISC New York on NOVEMBER 24th!! No updates since. Express shipping? I think not. Where's my stuff?

    Dec 06, 2017
  • anon

    Good afternoon, I have been tracking my package, and it states "Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 10:32 am on November 24, 2017". The message is the same for the last 10 days. It is just an envelope with identification card mailed from India. I need it when I visit home. When can I expect to receive?

    Dec 06, 2017
  • anon

    Last year my mom sent a box for Christmas for my kids from Germany and I received it two months after Christmas and half the stuff was stolen and they didn't do a thing about it. Now my mom has tried again to put a smile on her grandsons faces and the box has been stuck there since December 1st. I truly hope this time the box comes in time and has everything in it. It's very sad the USPS workers steal from children....

    Dec 04, 2017
  • anon

    Just to let everyone know..my little package arrived on 18th (processed thru is New York) then on the first it said inbound out of customs then hour later arrived at Jamaica New York..it's usually here the next day after that being I paid $50 for shipping (priority express international) but it's not the 4th with no update...the USPS system sucks bad..don't expect to get things anytime soon and not worth to pay extra for fast shipping anymore they've gotten so bad these past 6 months!

    Dec 04, 2017
  • anon

    Good afternoon, I have been tracking my package, and it states "Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 1:22 pm on November 30, 2017." I was wondering when I can be expecting my package. I can provide my shipping information in private.

    Dec 04, 2017
  • anon

    My package from Germany is at the ISC New York since November 29th! What is going on ? Why is it taking so long to clear customs .

    Dec 04, 2017
  • anon

    I sent a certified letter that was received at the queens location in Nov. 1, 17 as of this date the mail did not go to Haiti Nor has it been returned to me... where the heck is my mail???!!!!

    Dec 04, 2017
  • anon

    Have not not received two international shipments and now packages mailed in U S to us lost. What is going on with the post office system?

    Dec 03, 2017
  • anon

    My parcel arrived at ICS New York on 28th November at 6 p.m. and after that there is no update. How long it will take to clear the custom?

    Dec 02, 2017
  • anon

    Good afternoon, I sent a package from Italy to New York. From the tracking I read: "Your item cleared United States Customs at 2:30 am on November 4, 2017. " I would like to know if there are any problems with it and wh its hasn't been released From the ISC I can provide the Shipping Code in private. Thank you.

    Dec 02, 2017
  • anon

    Packages are being stole by USPS and Customs and there is not one thing you can do about it. I mean nothing. There is no help anywhere. You have a 50/50 chance to receive your mail. And if you dont well your just screwed.

    Dec 01, 2017
  • anon

    Good afternoon, I sent a package from Italy to Maimi. From the tracking I read: "November 29, 2017 at 5:59 pm PROCESSED THROUGH FACILITY ISC NEW YORK NY(USPS) " I would like to know if there are any problems and for when I can hope it will arrive in Miami. I can provide the Shipping Code in private. Thank you.

    Dec 01, 2017
  • anon

    My package from Nigeria has been at the ISC USPS New York facility since the 12th of November. I have very important items inside. I have a wedding on the 9th of December which is next week Saturday and I'm yet to receive the wedding dress!! Please if anyone can help me, I will appreciate it. I'm going crazy already. How can I get married without my dress?!!! Help me please.

    Nov 30, 2017
  • anon

    USPS is very special. All of my packages this month never made it to me (5 packages). The companies had to resend everything through DHL. My current package is stuck at ISC NYC and it doesn't look promising after reading all of these comments. I just had to reorder the items in this package and requested that the company send it via FEDEX. I learned my lesson.... Never order from a company that ships through USPS or email them privately and request them to NOT ship through USPS. #millenialskillingthepostoffice

    Nov 30, 2017
  • anon

    My parcel arrived at ICS New York on 27th November and after that there is no update.

    Nov 30, 2017
  • anon

    A very important letter has been received at you facility on 10/16/2017 on its way to Cedar Hill, TX but has not been released yet. How can I find out why and where it is being help?

    Nov 30, 2017
  • anon

    My package has been in the processing through ISC NYC since Nov 24 with no further action!

    Nov 30, 2017
  • anon

    I saw all comments and I am not feeling good now. Yesterday I call to USPS, I found main phone number and called, I was very angry and nervous because when I called first time they hold me around 1,5 and when I start to talk with agent, it disconnected. Second time they held me around 40 min and again disconnected, third time they again held me 40 min, but I started to talk with agent and how I felt when I heard like my parcel can stay in that office around 30 days?! What?! It’s so terrible, for what they hold this parcel I really don’t know. But I so angry

    Nov 29, 2017
  • anon

    My parcel stuck in custom from 15-11-2017. When i track my parcel it shows its inbound in custom but till i didn't get any update. What can do to release my parcel from custom.

    Nov 29, 2017
  • anon

    I have been tracking my package since last week until now,no more information on it,I see it's in New York city since 15th until now..i wonder when I will receive my package, am just afraid of that,

    Nov 29, 2017
  • anon

    My package arrived at ICS NY on the 23 from India, no movement since, and it won't even let me track it. And you wonder why no one wants to use the usps?

    Nov 29, 2017
  • anon

    Everyone is talking about how they've bought things and have been waiting a few days but what about a few months? I've been waiting on a package since AUGUST! It hasn't moved from the ISC since the 27th of August. I want to know what the hold up is. My patience wore thin in October and everyone I talk to about it is blaming another company on the pipeline. USPS, Customs and Border Patrol, the seller. No one will take responsibility. For the love of God...Tell. Me. Where. My. Package. Is.

    Nov 29, 2017

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