Comments (643)

  • anon

    My parcel entered the Jamaica NY facility on December 22nd. It hasn't moved or been scanned since. Come on guys, I know the weather isn't driliant but planes are still flying.

    Jan 07, 2018
  • anon

    I have a package coming in from Iran. Regarding the USPS website my item cleared United States Customs at 4:16 am on December 31, 2017.But it is still in transit since a week ago.Would you please let me know how long will it take for me to receive my package.

    Jan 07, 2018
  • anon

    hello, the seller shipped my item on dec. 19 and On the 30th it was in ISC NY. I've been waiting for almost a week, and the tracking hasn't changed so I'm curious to where my package is at the moment.

    Jan 06, 2018
  • anon

    I have been waiting on a package from Germany, it went into customs on December 19th and I have not heard a thing. I have called USPS and they tell me what I already know, it’s in customs. January 6th, what is the hold up ? Can I get some kind of response !?!

    Jan 06, 2018
  • anon

    I am supposed to get my package last week. It has been in ISC NY since a week ago. It is from Sweden and i really NEED it. Hope i can get it ASAP.

    Jan 06, 2018
  • anon

    I am waiting for a package from Russian that was supposed to be delivered to me yesterday although my post office says it had insufficient address and will be returned to Russia from the ISC office? I have a copy of the original ticket that was filled out and it has the right address. I need help tracking this package at the ISC New York NY office before it either gets returned to a Russia or Lost Please!!!

    Jan 06, 2018
  • anon

    Could someone please release a statement to let us know what's going on and how long the expected delay will be? I've had a package held up at ISC since Dec. 2nd.

    Jan 05, 2018
  • anon

    I have a package coming in from Japan that was supposed to come in last month. I tracked the package number and found that it was at the New York International Service Center. I would like to get the package as soon as possible.

    Jan 05, 2018
  • anon

    I sent a package from India to be sent to the World Education Services (WES) office ["Documenation Center, P.O. Box no. 5087, Bowling Green Station, New York, NY 10274-5087, USA]. The status of the speed post says that it has reached to ISC NEW YORK NY (USPS), can you please tell how much time it will take to reach to the WES office. It is really urgent!

    Jan 05, 2018
  • anon

    Hello. I am waiting on a package that tracking says has been processed through New York customs. Could you please tell me about how long it will take to get down here to Key West Florida. And yes I'm very aware of the terrible weather you're having!

    Jan 04, 2018
  • anon

    On the 11th day of Christmas, my postal service gave to me... my long-awaited package from Iceland! Thank you. It finally arrived today.

    Jan 04, 2018
  • anon

    I mailed the package (Express-International) on December 16th. Today is January 3rd, and this package is still in "transit". The message I am getting is: Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on December 21, 2017 at 6:05 pm. The item is currently in transit to the destination.

    Jan 03, 2018
  • anon

    It ever come

    Jan 08, 2018
  • anon

    I've had a package sent that is medium sized, but it is a $7,000 USD worth package, it has been in ISC since December 12th and it is now January 3rd, I want my package and it's quite worrisome when I have so much invested on something I may never recieve because of the people working here, I've obviously seen multiple people with similar issues to New York having package loss or delays, I'd like an update in my package that is all, thank you

    Jan 03, 2018
  • anon

    My package from India has been processed at your facility, however has been listed in transit since November 21, 2017. It is now January, 2 2018 & I have not received it yet. Please help me locate the package.

    Jan 02, 2018
  • anon

    I have package in isc ny on Dec 26. And until now it is sitting. I do not why this delay

    Jan 02, 2018
  • anon

    Waiting for a package from Japan. Its been in New York since December 3rd, it's now January 2nd, 2018. What's the hold up? Is there a number I can Call?

    Jan 02, 2018
  • anon

    One package sent from RI to Chile is stuck in ISC Jamaica since Dec 1. Local post master is not able to help except confirming that package in Still in NY customs. its more than a month now and still no movement. At least i deserve to know if there is any problem in package or anything required from me. PO give a number to call but there is nobody to talk on that number , its just automated tracking update(Even that is not working) Second package sent from Chile to RI on Nov on Nov 13, Cleared through Miami ISC and customs but now stuck at ISC New York. Local post office think this is strange. The last status on there internal site is "Event Code 10 - Processed(Sent to Reject Bin)". They don't even know what does it mean. Again advised to call good for nothing number. Someone please help, at least let me know how to get package back to origination.

    Jan 02, 2018
  • anon

    With 414 customers without packages, sounds like the place is closed down. My left England Dec 7 arrived in NYC Dec 7 and has been sitting there ever since. What is going on?????

    Jan 02, 2018
  • anon

    My packaged is also sitting there since December 15th. I called USPS after 50 min waiting time on the phone, they told me process is very slow in this time of year. Better to wait another 7-10 days. I do not know I will get my package or not.

    Jan 03, 2018
  • anon

    Mine stuck in suction since Dec 17 without any movement :( I called USPS but they couldn’t give me any other information. Is there any other number we can call ???

    Jan 03, 2018
  • anon

    I have a package shows processed through ISC since Dec.12th till now without any further update. I am wondering what I’m earth going on for delay such long time

    Jan 02, 2018
  • anon

    Hello, the office holded my official transcripted graduate degree coming from Argentina for nearly 2 months already. I need to hand it in in my new graduate university. This is URGENT. Please, give me an answer about this delay.

    Dec 31, 2017
  • anon

    Hello Maria, We have the same dilemma. My registered mail which contains importants documents from my university is bot yet delivered. I am extremely worried that it took them so long to deliver. I hope there is an update to all of us.

    Jan 12, 2018
  • anon

    My package has been there since the 12th of December . And when I go to track it it says not found ? So now what I’m out of the money i paid for my item?

    Dec 30, 2017
  • anon

    Greece postal service ELTA managed to get package from Athens, Greece to NYC USPS sort facility in only four days. Last update on the USPS tracking says it was processed through USPS ISC New York on December 10. There's been no update, now 20 days later. I called USPS customer service a couple of times and was told wait time was estimated to be between 1 hour 15 minutes and 1 hour 30 minutes; their system also informs you that their representatives have no information other than what their tracking system shows us. Their system offers no option for reporting a lost package, even tho' it asks you if you're calling to track a package or report a lost package. Tried to send them an e-mail using their site's contact form, filled in all the details and then got a message saying it wasn't possible to send the e-mail, try later. I understand it's the holidays and they're very busy, but this is not customer service.

    Dec 30, 2017
  • anon

    For the dozens of packages that get lost/delayed/stolen, thousands and thousands of them get through in a reasonable amount of time and into the hands of the people who ordered them. I ordered a package from India on December 17th, 2017 and I just signed for it a few minutes ago, Dec 30th 2017. It's all a matter of statistics. So thank you USPS and ISC New York for your hard work (and am sorry if this offends the people who are missing their packages and hope they get found and delivered soon)

    Dec 30, 2017
  • anon

    I have had a package at this location for over four weeks now. It was really expensive and now I'm completely out on my purchase. It's not hard, it's a necklace. There is ABSOLUTELY no reason to hold this up a customs so long. It says processed through but I have no indication of where it's at now. Please respond. It's been weeks and no word. It seems like everyone else here is having the same issues and even a "We're working on it." would be appreciated, otherwise this just seems like incompetence.

    Dec 29, 2017
  • anon

    Yes...I have the same problem...tracked my package to ISC and have not received any info on it. It has been there since Dec. 19th. Others that have ordered with me have received theirs. Can I get some updated info.

    Dec 29, 2017
  • anon

    my wife sent me a package since on the 15th of dec 2017 and today is 28th and i haven't gotten this package yet the package worth over 1 thousand usd. i will like to know whats causing the delay place.

    Dec 29, 2017
  • anon

    I have had an item dispatched out ISC NEW YORK NY (USPS) for almost a month now. Was meant to be a Christmas present, but may never get delivered. Have not received any updates since November 27, 2017...

    Dec 28, 2017
  • anon

    I have mail been sitting in NY since December 19 all it's saying it is in transit it's my daughter Christmas gift please let me know what is going on

    Dec 28, 2017
  • anon

    I ordered medicine from Canada since dec 17 and is sill stuck in customs. What is the hold up? I need medicine to eat. Please help Thanks Chantise

    Dec 27, 2017
  • anon

    Haha, you actually told them that you ordered medicine from outside the country?? Are you a DEA-registered importer, or do you just think prison would be a nice change of scenery? Anyway, I'll think you'll be fine. You've got enough spare eight to make it a few months without eating.

    Jan 10, 2018
  • anon

    Has anyone experienced their package not even being scanned into New York? I ordered a package at the beginning of the month and the tracking has said “Item Dispatched Out ISC NEW YORK NY (USPS)” since December 15th.

    Dec 27, 2017
  • anon

    Hi, I just want everyone to know that you will receive your package sooner or later. My package was in customs for 12 days and I just received it today. I think there is a backup or something but you shouldn't worry, you'll get it eventually. I ordered a few shirts from Malaysia and it was a etsy shop.

    Dec 27, 2017
  • anon

    My sister send me a package, colissimo from France ,left on the 27 nov. Arrived in new York dec1 2017 and still waiting ! She is and I am extremely dissapointed to say the least .. can anyone help ?

    Dec 27, 2017
  • anon

    Hi friend. Do you Know anyway we can talk to them . My package was sending from international Thailand and been processed through New York USPS since December 15.17 but now it's still on transit .

    Dec 28, 2017
  • anon

    Similar situation :/ my family in Hong Kong mailed me an express mail on Dec 16th and tracking shows it arrived custom on Dec 17th and there is no movement after that! I am so frustrated and worried about it! I called USPS & CBP but no help at all :( I just wanna cry

    Dec 28, 2017
  • anon

    I ordered a tee shirt from Total Pansy on 18th November. Where is it. Status says in transit. Surely it doesn’t take nearly 6 weeks. !

    Dec 27, 2017
  • anon

    Hello, I was worried & wondering why is my package still held in isc new york since dec 19th? whats the hold up?

    Dec 27, 2017
  • anon

    I have a package thats been sitting there since december 11. Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on December 11, 2017 at 10:34 pm. The item is currently in transit to the destination.

    Dec 27, 2017
  • anon

    Same thing like me Mine has been like my package to croatia has been there since dec 12 2017 Pissing me off

    Jan 02, 2018
  • anon

    My family in Poland paid a lot of money for express service but it’s been 5 weeks and I still didn’t get my package. Sitara guliyeva I agree the worst service ever!!!

    Dec 26, 2017
  • anon

    Similar situation: As of 12/26 6:30PM Still have not received. Tracking says DECEMBER 10th 8:46 a.m. USPS: Your item has been processed through our facility in ISC NEW YORK NY(USPS) at 8:46 am on December 10, 2017. Status In-Transit December 10, 2017 at 8:46 am PROCESSED THROUGH FACILITY ISC NEW YORK NY(USPS)

    Dec 26, 2017
  • anon

    Have a package stuck in customs since Dec 12 from India why???

    Dec 26, 2017
  • anon

    I HAVE A PACKAGE THAT SAYS IT'S WITH YOU GUYS SINCE DEC 13th @ 8:46pm. I'm very frustrated and annoyed. I need a contact number or an address.

    Dec 26, 2017
  • anon

    !!!!!!!ALERET!!!!!! Anyone who's item was recieved a package at ISC NYC since the beginning of December 1-20th. Have ANYONE had their package pass customs onto the sorting center? !!!!!!ALERET!!!!

    Dec 25, 2017
  • anon

    My package passed through customs and is now currently... Latest Status: Arrived USPS Facility 12/26/2017 JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER It does not say when it will arrive but I am glad it passed through and didn't get lost or stuck in the postal system.

    Dec 26, 2017
  • anon

    I too have been waiting weeks for my package. Currently in Jamaica facility.

    Dec 23, 2017

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