Comments (9)

  • anon

    Thank you for your comments to our 2012 New Jersey Distribution Center Audit Report. Though our work on this specific audit report has ended and we have closed the comment section on this page, the Office of Inspector General is continuously conducting reviews of lost and delayed mail. Please visit our home page to view our most recent work. Also, we ask you to please visit the “Contact Us” page on this website for information on where to file formal complaints with our agency or the Postal Service. Thank you again, OIG Audit Team.

    Feb 14, 2018
  • anon

    I have an APO address, for the last four times I've ordered from different companies in the states, each package is processed through the Jersey City, NJ Distribution Center. I know because the last destination via package tracking show Jersey City, NJ as the last destination...then nothing. No more tracking information. Tracking works when the mail is processed through Chicago or Atlanta but nothing after Jersey City, NJ. My last three packages were delivered 45 days after the expected delivery date. The expected delivery date for my last purchase was January 22. It's now Feb 14 and still nothing. Best Buy is willing to reimburse me for my purchase but that won't help me. The ability to track my package would help me but I guess that's not possible in today's modern world.

    Feb 14, 2018
  • anon

    ​Thanks for your message. We are an independent agency of the Postal Service and unfortunately can't help with delayed mail or packages. You can file a complaint on the Postal Service website. Just choose the tab marked "Where is My Package" or "Where is My Mail."

    Feb 14, 2018
  • anon

    Independent agency or not, you can still show when a package leaves your facility, after all you’re able to show when it arrives; it should not take weeks to process packages through your facility.

    Feb 17, 2018
  • anon

    Look I ordered a package and I sent through y’all so this is I believe month one with no info no nothing on where it is located the tracking last shows in your hands so please explain to me why my package is not delivered

    Jan 03, 2018
  • anon

    Priority mail takes 1-3 days, it's day 7. Where's my package?

    Nov 22, 2017
  • anon

    Mail stoped in NJ distribution center for weeks, no updates since october 3.

    Oct 10, 2017
  • anon

    they sent my package to you I tried to tell them to hold my package because I knew that it had the wrong address I have the tracking code of proof that it is mine and I'm willing to give you the correct address please message me back im willing to work with you to make this easy for you and me

    Sep 29, 2017
  • anon

    I purchased a dvd and it has been stuck at this facility for the 2-3 weeks?? WHY? what is the reason behind this?

    Sep 27, 2017