This interim report presents the results of our self-initiated audit of the efficiency of selected processes at the Woburn Main Post Office (MPO) in Woburn, MA. The Woburn MPO is in the Massachusetts-Rhode Island District of the Atlantic Area. We judgmentally selected the Woburn MPO for our audit.

Objective, Scope, and Methodology

Our objective was to review cash and inventory, daily reporting activities, clock ring errors, and employee separations at the Woburn MPO. Our audit scope was January 1 through June 30, 2022.

To accomplish our objective, we reviewed data regarding inventories, daily reporting activities, clock ring errors, and employee separations to identify at-risk transactions. We conducted physical counts of all cash, stamp, and money order inventories; reviewed stamp transfers; and evaluated selected internal controls. We also observed daily closing procedures, traced selected transactions to source documentation, and interviewed unit personnel. We determined the causes for issues identified and discussed our observations and conclusions with management on November 1, 2022, and included their comments where appropriate.

Read full report

Related Reports:

­­­­­Efficiency of Selected Processes - Fort Point Station, Boston, MA

Efficiency of Selected Processes – Norwood Post Office, Norwood, MA

IMPORTANT – PLEASE NOTE: Complaints about the Postal Service – including lost, stolen, or mishandled mail – that are unrelated to the content on this page will not be posted. Please visit the Contact Us page for information on where to file formal complaints with our agency or the Postal Service.

Leave a comment

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.