Comments (310)

  • anon

    Please contact me g or information to track a package which has been sitting at your Dallas distribution network center since December 20, 2017 with final seatinayin irving texas

    Dec 28, 2017
  • anon

    Package mailed from maryland on Dec 16. 2017 Arrived at dallas distribution network center Dec 20 and now tracking shows package delayed to irving tx. It appears from other post I'm not only one with packages stuck at that distribution center. This is unacceptable service by the postal service

    Dec 28, 2017
  • anon

    Package mailed from maryland on Dec 16. 2017 Arrived at dallas distribution network center Dec 20 and now tracking shows package delayed to irving tx. It appears from other post I'm not only one with packages stuck at that distribution center. This is unacceptable service by the postal service

    Dec 28, 2017
  • anon

    I sent a Priority Letter on December 18th for two day delivery from Richmond, VA. My tracking says it arrived at the Coppell, TX distribution Center on December 23rd (5 days of the 2 day delivery) and the tracking says that it left the Coppell, TX distribution Center on December 23th at 3:38 AM. It says it arrived at the Dallas, TX Distribution Center at 11:07 AM on December 23rd. It says it left Dallas on its way to Seabrook, TX at 12:07 PM on December 24th. It never arrived. At 1:55 PM it shows it has arrived at the Dallas TX Network Distribution Center. Would someone explain why I used the USPS. We are now into 9 days into a 2 day trip and all it is doing is rolling around in Dallas. I think they are just pretending that they shipped it to somewhere else so they don't have to admit that they lost it. We are talking about a Priority Envelope. This is what you get when employees can't be fired. There is ZERO accountability.

    Dec 27, 2017
  • anon

    Santa Claus never made it to our house this year. All of the presents were shipped in one big box on December 14, 2017. The presents were shipped from the USPS in Missouri Texas at 12:55 PM then promptly shipped from Missouri Texas to the Regional Origin Facility Dallas Texas Network Distribution Center. Our Christmas has been sitting in that facility since then. How do you explain to a child why Santa didn't come? There wasn't any money left to buy more presents with :0( What a humbling experience... Santa didn't come to our house :0(

    Dec 27, 2017
  • anon

    I hope Santa made it after taking Rudolph to the vet.

    Jan 17, 2018
  • anon

    I sent a certified letter with a large check to someone in the Dallas area on November 7. The person received notice that the letter was being held at her local post office (75208). When she went to retrieve it they told her it had been returned, even though it had been less than 7 days. I attempted to follow this letter via tracking history online but tracking stated it was still at the TX post office. The person went again to the post office with the tracking number but they insisted they had sent it back, even though tracking history clearly showed it as at their facility. Then, lo and behold, 4 days ago (Dec 23 - 46 days after I sent it), it shows up on the tracking history as being at the TX facility. This is not an anomaly. I have lost important letters through the post office before. I think I have finally learned my lesson to NOT USE THE POST OFFICE for any important items. They cannot be trusted.

    Dec 27, 2017
  • anon

    I mail my a card since the 15 of december with the 2 day shipping pay 26$ extra so it would get in time it's being in transit since then fuck USPS

    Dec 27, 2017
  • anon

    My best friend sent me a package for Christmas and let’s say never received it, which was suppose to be here on Saturday. I see it was last scanned at Coppell Distribution Center and it’s hasn't moved since and when you call the number is DISCONNECTED!!!!! Suspect stuff going on. I need to know how to get in touch before i get some lawyers on the phone. The fact that no one at USPS has tried to fix the problem is annoying. I’ll be calling every single day until something is done.

    Dec 26, 2017
  • anon

    Time to start a big push to privatize the post office. They ruined our Christmas this year. Package sat in Coppell for full week. On day it was to arrive in Washington state from Texas, it was sent to Dallas who sent it back to Coppell a few hours later. Last trip, they held our mail and lost two important pieces of mail. Past year, every time they hold our mail, they hold some and deliver others. Service was a thousand times better when I was a teen.

    Dec 28, 2017
  • anon

    My package has been delayed since Dec.17!!!!!!!The number that is on this site is fake.

    Dec 26, 2017
  • anon

    DON'T USE USPS TO SHIP TO TEXAS! I am EXTREMELY disappointed in the delivery of 4 boxes to Richmond, TX. We mailed on Dec 15, 4 days before recommended USPS cutoff for delivery by Christmas and still boxes won't arrive in time. Estimated delivery date was 12/21/17. Boxes mailed same day from same Post Office to Utah arrived without issue. NO MORE USPS delivery to Richmond, TX - packages always routed thru Dallas TX Network Distribution Center which always has delays in delivery. This is our 4th delivery during 2017 that was delayed this year, NOT HAPPY. We really try to support the USPS for all our mailing needs but NO MORE for Richmond, TX deliveries. Using UPS/FEDEX in the future.

    Dec 24, 2017
  • anon

    Writing again because I went to my post office where I mailed the packages and they showed me where the Dallas distro center had scanned my packages but it’s still sitting there. The packages have been sitting there since Dec 15! That is unacceptable. It was supposed to be in MD. The post office didn’t have a number for me as the one I called online failed and I was told they wouldn’t be able to tell me anything because of the amount of packages. I haven’t received any updates and it didn’t say it was delayed. It’s just been sitting at the plant smh. One of my boxes was sent priority but through another distro center and even though it was delayed it got here on time before Christmas. I can’t believe all the bad reviews I read on this place.

    Dec 24, 2017
  • anon

    I’ve been waiting for my package to come and one actually came and this one is still in transit and have I have no idea why is being delayed and I need it asap

    Dec 23, 2017
  • anon

    I went to my local post office in RI and mailed a package on 12/13/17 to Plano, TX. The tracking said the package arrived at the Dallas TX Network Distribution on 12/17/17, and that it has been delayed and in transit to Plano, TX. But it still has not arrived and today is 12/23/17. I don’t understand how it can be in transit for 5 days. Plano is not that far from Dallas. I was assured by my local post office that this package would be delivered before Christmas. Now it looks like they won’t get it until after Christmas. I am very upset and disappointed in the USPS. I will not use your services again. I will go to the local UPS or FedEx.

    Dec 23, 2017
  • anon

    I shipped 3 packages to the same address the same way on the 13th of December. I even labeled the packages 1 of 3, 2 of 3 and 3 of 3. Well packages 2 of 3 and 3 of the arrived without issue. It is package 1 of 3 that is still stuck in the Dallas distribution center. All of the packages had an ETA of 18 Dec, which 2 of the packages did make the ETA. The 1 of 3 is an odd shaped package and a little large so I did expect a little delay, however, a delay of 4 days at the same center is just beyond ridiculous to say the least!!! Why is the IG not out there trying to figure out where the problem is? Is this not the purpose of the IG? Why are there so many complaints on this one department and yet no response to the problem. To make matters worse I mailed a package a week after mailing the 3 packages and that package arrived without delay and even early!!!

    Dec 23, 2017
  • anon

    I was supposed to receive my mail yesterday and it says it hasn’t been delayed. I live in Conroe and the teaching showed for 2 days that it was “in transit” to Conroe bit bowbot says it’s delayed and at the North Houston Distribution Center. What?!?! That’s seem like it’s moving farther away. I can’t get in touch with anyone to speak to anyone know of a better way? I’ll go pick it up myself if i can figure out where it is.

    Dec 23, 2017
  • anon

    I had two packages that both of the tracking #s still say left usps facility 12/15/17 in GA coming to Granbury, Tx. One was ordered 11/26/17 and finally got it two days ago. Funny though the tracking today still says the same today - left facility 12/15/17. Another ordered 12/10/17 still says left 12/15/17 and still no updates. I’m thinking two people aren’t getting Christmas presents.

    Dec 23, 2017
  • anon

    I've been waiting on a package to be delivered since the 3rd of December and nothing yet.

    Dec 22, 2017
  • anon

    Good morning, I sent three packages that were to be mailed and delivered 20 Dec to MD. One of those packages arrived on time. All of the packages went through the Dallas Distribution Center. Two of the packages said that it was on its way and still in transit. That was on 18 Dec and it is now 22 Dec. Has it not been sent yet or is the tracking not updated? Thank you.

    Dec 22, 2017
  • anon

    Same problem as everyone else about the North Houston TX Distribution Center for the USPS. It is like a black hole that mail falls in and is never found again. The only thing my youngest grand daughter of two years old asks for and I have customized and hand made and it has been stuck there for days on end. Not to mention it was PRIORITY mail. It was to be here on Monday, December 18th and it is now Thursday the 21st and it is still showing a delay and "in route" although it has shown that for days. No new updates. I call my local Post Office and get put on hold for almost 40 minutes total. Then I finally speak to someone who says "maybe it will get here by today," and " priority mail does not promise delivery." WHAT??? They take our money and then tell us this? And all I got was how they have handled 10,000 packages at that location. Well, how about you put a stop on accepting people's packages when you have met your limitation on ability to handle the load??? I am so disappointed and feel that they can treat their customers however they wish and we have no recourse! Naturally they would be this way as they get paid pretty well and yet are the most inefficient folks on the planet. My mail carrier cannot even get off her phone to put mail in my mailbox all the way and she leaves it open and it gets soaking wet. Enough is enough. I say we boycott them! The worst part about this is my little grand daughter will not understand and will be so terribly sad. There is not excuse for this! Incompetent folks!!!

    Dec 21, 2017
  • anon

    Sent Christmas present to McKinney TX on 12/14/17 priority mail. Where is my package. Requesting refund for services not in a timely manner.

    Dec 21, 2017
  • anon

    Anyone have a phone number for the Coppell hub? This is ridiculous! Never again USPS. I will use UPS from now on. Never have any problems with them

    Dec 20, 2017
  • anon

    I ordered items in Nov 21 they were shipped to DALLAS TX DISTRIBUTION CENTER and were suppose to be delivered at my home on Dec 18th I have no notice of a delay or even where my packages are. I can see if I ordered from China but I ordered within the states. Where are my Christmas gifts? This is so upsetting

    Dec 20, 2017
  • anon

    I can see by reading the comments that my story is no different than countless others. My package arrived at the USPS Regional Facility in Dallas on December 16th. Ever since then it has be shown that as being in transit. This is a package that was suppose to be received in Houston Texas on December 15th or 16th. No wonder the post office is in such poor shape and being abandoned by its customers. You can count me in.

    Dec 19, 2017
  • anon

    My package is been delayed,it contains my travel documents which I will traveling with on Monday 25th.I called Atlanta post office they told me that my package has not reach Atlanta.i am confused now because I will be traveling on Monday with my passport.

    Dec 18, 2017
  • anon

    Pkg shipped on NOV 18 got to tx and was returned without ever attempting to deliver. Shipper re sent package. Shows it got to Dallas and now it's been 4 days in transit to Quinlin (45 mins from Dallas) this is Ridiculous!

    Dec 17, 2017
  • anon

    Pkg shipped on NOV 18 got to tx and was returned without ever attempting to deliver. Shipper re sent package. Shows it got to Dallas and now it's been 4 days in transit to Quinlin (45 mins from Dallas) this is Ridiculous!

    Dec 17, 2017
  • anon

    MY PACKAGE WAS SUPPOSE TO BE HERE YESTERDAY 12/15 BY 8PM. I THEN GOT A UPDATE THAT SAID ITS IN THE DALLAS DISTRIBUTION CENTER AND SAID ITS A DELAY. IM TRYING TO FIGURE OUT WHY THIS PACKAGE IS TAKING FOREVER TO MAKE IT TO CEDAR HILL, THIS IS A CHRISTMAS GIFT AND I HOPE IT ARRIVES TO ME SOON.

    Dec 16, 2017
  • anon

    We were expecting a package that was guaranteed to be delivered by 3p on Thursday, 12/14. It still has not arrived, and there is no valid phone number or address information for the North Houston Distribution Center (where my tracking number says my package is). This is unreasonable. We paid extra shipping for something to be overnighted, and we do not have it despite the "guarantee."

    Dec 15, 2017
  • anon

    USPS has terrible tracking. I live in Tyler and my package was on it's way (In transit to Tyler texas) from Dallas distribution center on the 8th. Well 11th rolls around and it went to Coppell distribution center. Then on the 13 left Coppell tx and arrived to Mineola tx post office. I called them and asked where my package was and told me "sir I'm not going to sort through 30 packages just to find yours,go on our website and follow the tracking there What? Really!!! Then on the 14 1:00am it arrived back to Coppell. Next news shows your item has been delayed and will not arrive as scheduled. For some reason I think there is a smarter way to get packages delivered compared to this!!!

    Dec 14, 2017
  • anon

    I had a package mailed from the USPS Origin Facility in Walnut, California at 5:00 pm on December 8th. It was estimated to arrive in Spring, TX three days later. It arrived at the USPS Regional Origin Facility an hour later, 6:26 pm. It left the USPS Regional Facility the next morning, December 9th at 4:23 am. At 12:23 pm on Secember 10th it was listed as "On its way to Spring, Texas, In transit to destination. All well and good so far. At 6:57 pm that same day it arrived in Houston, Texas (Spring is just north of Houston). Yay, it's almost here. On December 11th, at 12:02 pm, it was listed as on its way to Spring, TX, in transit to destination (which I naturally assumed was my house). On December 12th, at 12:02 pm, it was still listed as on its way to Spring, TX, in transit to destination (was the postal worker taking a nap around the corner?). This morning, December 13th, at 9:54 am, it was listed as having arrived at the North Houston Texas Regional Destination Facility. WTF? The 13th is not the 11th. How hard is it to get a package from Houston to Spring, ten miles away, in three days. When am I going to get my package?

    Dec 13, 2017
  • anon

    Never again will i buy anything from the state of texas chances are it will end up in this facility stuck for days so I'll spend the extra money shop elsewhere use UPS or FedEx even DHL would be faster

    Dec 09, 2017
  • anon

    Yeah I've had a package that has supposedly been "in transit" from Coppell to the final post office since November 28th. It's getting ridiculous. I've called 5 times and spoken with 4 different people and nobody can tell me what's going on. Then, all of a sudden my case was closed without a resolution so they're having to open it back up which is going to take another couple of days. They're all worthless there.

    Dec 08, 2017
  • anon

    I can't even get a hold of anyone, the 1-800 number is constantly busy and the local 972 number just rings until it gives a busy signal.. what the freakin hay man?!

    Dec 12, 2017
  • anon

    For some reason north houston processing and distribution center didnt want to send my package. Was supposed to be here monday the 5th and as of today nothing. Spent 7hrs calling all around to get nothing. This was express mail by the way. 3 days it hasnt been scanned. 3 days no one from that place to 1800askusps or my local post office can tell me whats going on. This is very bad service.

    Dec 07, 2017
  • anon

    The United States Postal Service is terrible. Every time I am sent a package and it goes through Coppell, TX it gets held up for weeks. I don't think they care one little bit about service. We have all seen the stories about the postal carrier who dumps our mail and packages in a dumpster and the idea that they want to raise prices again is absurd. The guy behind the counter at my local post office moves so slow it makes me believe the second coming will get here first. Government workers at their best.

    Dec 07, 2017
  • anon

    Wow. My package has left the Coppell TX distribution center on its way to my Carrollton TX post office (20 minutes) for the 4th time since December 1st. Here's a tip -- take it off the truck when you get to Carrollton this time!! I honestly believe Coppell just inputs whatever they want into the tracking system -- when they enter anything at all. To say the level of service is dismal would assume that there was a level of service. Someone really needs to look into operations at Coppell.

    Dec 07, 2017
  • anon

    Looks like I'm not alone. I've had a package stuck in transit from Coppell TX to Carrollton TX for 7-days now. For those that don't know -- Coppell is about 20 minutes from the Carrollton post office. It was scheduled for delivery on Dec. 1 and was not even updated until Dec. 3 with a DELAYED/IN TRANSIT not going to be delivered on expected date. Still no update on a new delivery date. Opened a case w/ USPS via e-mail 2 days ago and no response. Seems to have entered into a proverbial package 'black hole'. Communication and customer service seems to be lacking based on the posts I'm reading.

    Dec 06, 2017
  • anon

    Was guaranteed to be delivered by Dec 1st. Coppell to lewisville is less then 10min drive. whats going on? December 6, 2017, 9:06 am In Transit to Destination On its way to LEWISVILLE, TX 75057 The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. The item is currently in transit to the destination as of December 6, 2017 at 9:06 am. It is on its way to LEWISVILLE, TX 75057. December 5, 2017, 5:06 pm Departed USPS Regional Destination Facility COPPELL TX DISTRIBUTION CENTER December 5, 2017, 9:17 am In Transit to Destination On its way to LEWISVILLE, TX 75057 December 4, 2017, 9:17 am In Transit to Destination On its way to LEWISVILLE, TX 75057 December 3, 2017, 2:25 am Arrived at USPS Regional Destination Facility COPPELL TX DISTRIBUTION CENTER December 1, 2017, 9:09 am In Transit to Destination On its way to LEWISVILLE, TX 75057 November 30, 2017, 9:09 am In Transit to Destination On its way to LEWISVILLE, TX 75057 November 29, 2017, 9:09 am In Transit to Destination On its way to LEWISVILLE, TX 75057 November 28, 2017, 12:09 pm Departed USPS Regional Facility SALT LAKE CITY UT NETWORK DISTRIBUTION CENTER November 28, 2017, 8:31 am Arrived at USPS Regional Origin Facility SALT LAKE CITY UT NETWORK DISTRIBUTION CENTER November 28, 2017, 7:16 am Accepted at USPS Origin Facility SALT LAKE CITY, UT 84104 November 27, 2017 Pre-Shipment Info Sent to USPS, USPS Awaiting Item

    Dec 06, 2017
  • anon

    My package has been in transit since November 19!!!! What do we do about this???

    Dec 06, 2017
  • anon

    How can it not be fraud and theft? The USPS center in Coppel Tx has had a package of mine with live plants for six days with no sign of it moving forward. One is really left with no recourse other than drive there from Houston and ask for my package. I think the postal service has become like Greyhound Bus Lines...a foreign country! Where they do as they please when they please and with very little honor! For what it's worth, I've had my say...

    Dec 06, 2017
  • anon

    It took two weeks for a package to be delivered from Haslett, TX (just west of DFW) to Austin, TX. Two weeks. I might as well have driven to Haslett to pick it up. Now another package was not delivered and tracking has not been updated - I’m just waiting to find out that it’s been in Coppell for a week. That audit doesn’t seem to have fixed anything in the long-term.

    Dec 05, 2017
  • anon

    The North Houston TX Distribution Center has missed the expected December 1st delivery date. It supposedly left the center a minute after it arrived there and has been "in transit to the destination" for more than 3 days. To my knowledge, all "in transit" updates are automated and not actual scans, so I highly doubt anyone in customer service can do anything to help. What a headache.

    Dec 02, 2017
  • anon

    Don’t understand why the Dallas Distribution Center isn’t being investigated by the Postal Inspection Service? I have a package that shows arrived on 11/26 and then from 11/26 through 11/29 it shows in transit. Here it is the 2nd of December and no further updates. I mailed it on 11/22, Priority Mail to AZ. I underinsured thinking that I had nothing to worry about. This looks to be a rampant problem reported on the internet. The news needs to bring this out and the state representative need to demand transparency

    Dec 02, 2017
  • anon

    I sent 2 packets to my son on November 24, the day after Thanksgiving 2017...... Priority and one packet got there on time. Here it is Dec. 01 and the second packet has not been delivered yet. It still has the same status that it will be in Beaumont November 27 as the other packet. WTH ???? Where is the packet..... I can't file a claim until 14 days. Well it's a Christmas Tree...... for my son. Who wants to put up a tree for 10 days or less. Get this; I mailed my daughters B Day gift November 29 and it was received in her college PO Box today 12/01. I'm so mad right now.....GET it together Coppell, Texas !!!!!!!!!

    Dec 01, 2017
  • anon

    MY WORK COMP CHECK WAS MAILED ON 11/17 AND I HAVE YET TO RECEIVE IT, NOW THERE'S TWO MISSING AND THAT IS REDICULOUS.

    Nov 30, 2017
  • anon

    Why is it that mail that goes through the Coppell Texas distribution center is always delayed? I think they mis send it to the wrong location a lot and have redirect it. I hate when my packages go theough there cause they always end up being late. Can these people not read? Seriously, it's annoying and bad for business. Who ever is in charge needs to get it together. I am not impressed with the service. I know I can't be the only person who's packages get delayed. They have delayed so many of mine, I have lost track. Tell the manager to do his/her job or find someone who can. Rediculous!!!!!!!

    Nov 29, 2017
  • anon

    I apologize for me having to voice my opinion. It seems every time a parcel is supposed to arrive from one one of the many states on the West coast of the United States, the pack age is mysteriously delayed or lost. Maybe because they're taking goods that they suspect have illegal content since its coming from the West. Possible Marijuana. This is ludicrous. I really need my belongings if you lose while in your possession, u should definitely reimburse.

    Nov 27, 2017
  • anon

    i sent a package on Nov.13 PRIORITY MAIL the person has yet recieved the package . I looked at the tracking and it just says 'in transit' since Nov.14 in the El Paso Distribution Center ,the worst part my package only has 50$ insurance and well my package was worth way more. REALLY angry right now , it sucks never had a problem with USPS but with this one im for sure never using this shipping method

    Nov 26, 2017

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