Comments (76)

  • anon

    Thank you for your recent comments on this OIG Audit Report from 1999. Accidents and perceived safety violations involving postal vehicles should be referred to the local Post Office. Post Office practices that you may see as unsafe can be reported to 1-800-ASK-USPS (1-800-275-8777). Your concern will be documented and forwarded to local USPS management. When involved in an accident with a USPS vehicle, you should follow all appropriate state laws for dealing with an automobile accident. If you are unable to speak with the driver of the other vehicle to gain the needed legal information, contact the Post Office or the local police. Since our work on this specific audit has ended, we have closed this page for comments. Please visit our home page to view our recent work. Thank you again, OIG Moderator

    Feb 07, 2018
  • anon

    I represent a client that has a property damage claim. His vehicle was hit by a USPS mail truck. I have the police report as well as a detailed description of the accident. Please let me know what the next step is. I would like to handle this accordingly. Thank you.

    Feb 06, 2018
  • anon

    Our mailbox was hit by a plow truck on 2/2/18 (second time this winter). The box was completely knocked off the post.

    Feb 06, 2018
  • anon

    I was hit by a postal truck over a week ago and I'm out a truck work and in pain when do you guys do anything

    Feb 05, 2018
  • anon

    Our postal driver struck a parked trailer causing the tongue of the trailer to swing around several feet. The driver did not even get out to check if there was damage. This is a rental trailer and I am putting you on notice that any damage charges will be sent to USPS.

    Feb 01, 2018
  • anon

    Our insured was involved in an auto accident with a USPS mail truck. Please advise on how I can check to see if a claim has been reported or how I can report the incident to the USPS?

    Jan 30, 2018
  • anon

    Thanks for your comment. When involved in an accident with a USPS vehicle, you should follow all appropriate state laws for dealing with an automobile accident. If you are unable to speak with the driver of the other vehicle to gain the needed legal information, contact the Post Office or the local police.

    Feb 01, 2018
  • anon

    Your driver delivered a package on 1/28/18 and pulled a u-turn to park at the corner of 1472 Bottle Tree Lane and Sanford Street in Encinitas, CA. My car was parked at the same corner and he hit the passenger rear panel and bumper of my car. He got out, dropped off a package at the front gate of 1472 and then drove away. This was witnessed by the resident of 1472. I have the delivery confirmation of the exact location/time this occurred and photos of the extensive damage to my car. Please advise on how you will cover the damages. Thank you.

    Jan 29, 2018
  • anon

    Thanks for your message. For damage to a vehicle or property by the Postal Service, we recommend filing​ an online complaint with our Hotline. You can access the online complaint form under the Contact Us tab at the top of this page.

    Jan 31, 2018
  • anon

    I'm trying to find out who to contact about your Sunday delivery drives and who is responsible for them while on duty? There is know one to contact besides the local law officials abouts property damage or simple complaint. Today 1/29- your driver pulled down my driveway backed up onto my lawn and pulled forward onto my lawn until I stopped him and told him that I did appreciate him driving on my grass. Then he tried giving me a package that wasn't even for my Add: USES is definitely going in the wrong direction starting from the top. The driver is delivering in Cypress lakes area in Hope Mills NC

    Jan 28, 2018
  • anon

    On Saturday 1/27/2018 a postal delivery person hit our mail box while trying to deliver our mail and knotted it over and got out of the vehicle which was a van and pickup the my mail box and tried to keep it upright with out letting us know that they knocked it over. However I have two eye witness neighbors who one lives next door to me and the other one two houses away who both informed me that it wasn't the regular delivery person that we always have during the week day' it was someone who delivers only on the week end, from time to time from I like to have someone get in contact with us to have it replace or pay us for the a new replacement ... Thank you for looking in to this matter...

    Jan 28, 2018
  • anon

    POSTAL TRUCK HIT MIRRORS ON ARE TRUCK AND BROKE BOTH ON DRIVERS SIDE WHAT IS THE PROCESS TO GET REIMBURSED

    Jan 26, 2018
  • anon

    I was hit yesterday by usps truck he came out of a side street and struck my truck in the side and now I'm off work for few days i need to know how to get my truck fixed and hospital bill taken care of who to talk to about this

    Jan 25, 2018
  • anon

    USPS delivery driver in Dallastown PA delivered a package and then decided to turn around in my lawn and got stuck tearing the grass up leaving a mess. He did get out of the vehicle, apologized and said he will need to send someone out to fix it, then drove off putting mud all over the driveway. After my daughter informed me about the incident I called the Dallastown Post Office which has referred me to the Red Lion PA office which must have their phone off the hook because of a constant busy signal.

    Jan 23, 2018
  • anon

    Our company is trying to obtain a copy an accident report, the accident occurred in a Westchester County, NY post office parking lot, 3 concrete poles were struck. The insured said that the postal police took a report. The accident was on 01/13/2018 the driver was Arlington Durr. please advise how we can get this report for insurance purposes only.

    Jan 23, 2018
  • anon

    I was at the local post office that hadn't cleaned their lot. I fell and took a hard jolt. Needs to be brought up at the main post office (they don't answer their phone).

    Jan 19, 2018
  • anon

    A postal truck backed into my vehicle in Nov 2017 as a result the vehicle sustained damage I have a police report to corroborate this claim. Please advise as to appropriate claim channel

    Jan 18, 2018
  • anon

    I was hit by an USPS truck and I cant find any information on their insurance

    Jan 17, 2018
  • anon

    usps driver hit my car and tore my entire bumper off , with a witness and video . Don't have the exact drivers name or license plate the witness who was a security worker told him to leave his information. He left a number that doesn't work.I have the exact time and location of where he was delivering packages into nordstrom. I can not drive my car, my insurance towed my car to my house but it needs to be fixed. I need a number to call someone of them to to call me at 9496366000 and leave a voicemail.

    Jan 16, 2018
  • anon

    On January 12, 2018 I was heading home when this usps truck decided to shift to my lane and hit me right on the quarter panel. The damage was really bad and and their supervisor acknowledged that they were at fault! I’m waiting for a response from them, but nothing I tried contacting them and still nothing. I had to go fix my wheel damage myself and knowing I hardly worked during the holidays I’m so low on funds. Usps needs to be more responsible! I need my car fixed ASAP!

    Jan 15, 2018
  • anon

    Hello, My car was also hit/totaled by a USPS 2 ton truck. I have a witness and a supervisor came out to take a report however no one has contacted me. If you have any information I would love to hear about your experience.

    Jan 23, 2018
  • anon

    We recently had a snow storm moving toward Nashville, TN. I live in 37069, which is a suburb of Nashville. The postal delivery person utilized snow chains prior to any frozen precipitation had fallen. Long and short I have a steep driveway and they had an Amazon package to drop off. Instead of holding the package or walking up the 50' driveway the carrier chose to drive their vehicle. The carrier left what equates to a tire tracks up my driveway. The issue is they had chains on the tires and essentially scraped two stripes up my concrete/aggregate driveway. Ill happily submit photos. Regards, Chris

    Jan 13, 2018
  • anon

    The USPS carrier knocked down our mailbox. What is the process for getting it replaced?

    Jan 13, 2018
  • anon

    A usps vechicle hit my parked van causing damages on the passenger side. A neighbor witness the incident .Please contact to resolve damages.

    Jan 12, 2018
  • anon

    I was hit by a usps driver in athens tx who is always speeding the driver was cited and at fault for accident. I have reached out to the supervisor athens tx but still have not got a response.

    Jan 11, 2018
  • anon

    This is the 3rd time my mail Carrier has peeled out of my yard and ripped up my sod. I went to my local mail office I was told by the manager there is nothing they can do for me. This time the mail Carrier peeled out with speed ripping up my yard and did a u turn leaving mud and dirt and grass in the street. Someone should be held accountable for this this is becoming ridiculous.

    Jan 10, 2018
  • anon

    On December 16, 2017 my car was parked at 2325 Lakeview Pkwy the mail carrier was pulling forward and hit my car that was park with my daughter sitting in the front seat she struck my car on the back rear driver side door. I called 911 and she contact her supervisor the police stated that this was private property and that we should only exchange insurance information once the mail carrier supervisor arrived Bryan Landers he took photos and stated that he didn't have any insurance information on him so he gave me the post office address which is 2400 Old Milton Pkwy Alpharetta, Ga. 30009 Mr. Lander took my info and stated that someone will contact me to get this matter resolved the time frame he gave was after Christmas someone should have reached out. But at this day January 10, 2018 no one from the post office has called I have made 2 attempts on December 27, 2017 he took my information again and stated that he was about to make the claim and that his insurance will contact me I asked if I could have the insurance information to contact he stated no this is a government insurance agency. On December 29, 2017 I called again and stated the no was has yet called me he took my information down again for the third time I ask for a claim number since he stated that he have contact the insurance agency he stated he didn't have it that's when I became angry. Till this day I January 10, 2017 no one has contacted me.

    Jan 10, 2018
  • anon

    Mail truck crossed the center lane causing damage to my drivers side mirror and door. Please contact me to resolve damages. Thanks

    Jan 09, 2018
  • anon

    A USPS 18 Wheel Carrier Truck was traveling on I-75 North on Saturday evening in the Metro Atlanta area just past the National Cemetary and had a tire that was apparently low or flat on the truck which was causing the truck to kick large chunks of debris back to Vehicles even more than a hundred feet back from the truck and my vehicle's windshield with severely cracked I do have the truck license plate number as well too. I need someone to please contact me in regards to how to get my windshield repaired. Thanks!

    Jan 08, 2018
  • anon

    On Thursday, January 4, 2018 at approximately 5:00 pm (zip code 48359), the mail carrier drove off the side of my driveway. My driveway was perfectly plowed. When he drove off the side of the driveway he ended up stuck in the snow in our yard. When stuck, he continued to spin his tires and tear up the yard. He was stuck so bad we ended up having to tow him out of our yard. There is still a few inches of snow on the ground so I don’t know the extent of the damage yet but he spun his tires enough that dirt and grass came to the surface. There appears to be some pretty big rivets. I have pictures if needed. Please contact me. Thank you!

    Jan 06, 2018
  • anon

    The driver of our route hit our landscaping around our mail box. Just wish that driver would have came to the door and told us. Not asking for payment. But just a simple act of kindness or apology goes along way. I have pictures of need to send. Thanks for taking the time to read this.

    Dec 30, 2017
  • anon

    My parked car was hit by a USPS vehicle and a they filed a police report in Bloomington, In. The phone number for the "self insured" USPS # is almost always fast busy. My daughter got thru once and the first thing they asked for was our insurance information. She did not provide as that is not appropriate. My insurance is not relevant. I need a phone number that is not local where someone wants to address.

    Dec 30, 2017
  • anon

    Mail person struck my mail box and took off what do I do? The date of the incident 12/27/2017 at 1pm.

    Dec 27, 2017
  • anon

    Hello, I live in Luther, Ok and a family member was watching my dog in Rose, Ok when he was run over by a USPS driver. The family lives in a rural area, where the mailbox is placed at the front of the property directly off of the road. To access the house a person must turn off of the public road onto a gravel road, drive down the road and make a left turn again. This means that a person must make two turns to access the yard. My dog was in the yard. You would think that after making two turns a car would be going at a speed that is safe. The driver drove down their gravel road and after making the turn to access the house drove directly towards the house with enough speed to run my dog over. After contacting USPS they told us the driver has run over 3 dogs previously and stated the dog was fine. My dog was not fine. He required emergency surgery to fix his broken hip and no longer has control over his bladder. The vet bills are over $3,000. I would like to know who is responsible for the driver's reckless behavior. Was he simply being reckless or was he under the influence of a subastance? I intend to file a claim against the driver because he damaged something on personal property and has a history of it. It should not be ok for a driver to damage anything, whether living or property, on personal property. USPS should be able to ensure the safety of the public. This includes holding the drivers to a standard that ensures that they are not a threat.

    Dec 26, 2017
  • anon

    On Sunday, 12/17/17 at approximately 13:00hrs (EST), 48380 postal code, the mail carrier drove off the side of my driveway and was stuck in the snow bank. While spinning the tires to try to get herself out of the ditch, my lawn has been tore up. Because there is still snow I don't know the total extent of the damage, however, from what I can see there will be some pretty big rivets, come spring. I have pictures if needed. Please contact me via email to discuss. Thank you.

    Dec 18, 2017
  • anon

    My vehicle was hit by an US postal service vehicle several weeks ago. I have made numerous phone calls with no response. How should I go about getting my vehicle repaired since the US postal service vehicle driver was at fault.

    Dec 17, 2017
  • anon

    Postal Driver hit my mailbox at around 6pm on 12/15/17. Vineland NJ 08360 He pretended that he didn’t know what was wrong with the mailbox but he hit it so hard a piece of mail landed on the ground. The weather is terrible. Snow and ice covered road. Please contact me.

    Dec 15, 2017
  • anon

    I had a accident with a posttaal carrier.we both came through a intersection in a rual area.She hit my passenger door.I am trying to find the paperwork needed to file a report.This is in Texas

    Dec 14, 2017
  • anon

    postal truck hit gate at Walden Oak on 12/11/17 @ 6:22 pm truck number 2202485. Please contact me in regard to this.

    Dec 13, 2017
  • anon

    Today 12-11-2017 Mon about 2:30 pm your postal driver rammed his delivery vechicle into one side of the landscaping that is on each side of the enternce of my driveway causing the blocks to be flung into the yard and plantings to be dug up. How do i go about getting this mess fixed since your driver made no attempt to correct it or apologize and drove off. Its obvious he was going to fast when crossing the street and slide right into the blocks and i heard the bang from inside the house. I have pictures of damage so what do i need to do?

    Dec 11, 2017
  • anon

    I was rear ended by a mail truck in Houston on the intersection of Tidwell and Nordling. A supervisor but the name of Steve Johnson came by and gave me a number to contact to file a claim but the number just rings and there is no answer. The personal number he gave also does not go through. I have pictures of the truck, the name of the driver and the truck number

    Dec 09, 2017
  • anon

    My car was parked legally and hit and run badly by a USPS truck on 12/8/17. A neighbor said they saw the truck hit my vehicle however did not have time to take down the plate number. What steps do I take to have USPS have my car fixed?

    Dec 08, 2017
  • anon

    I am a claims adjuster for Progressive Insurance. I would like to file 2 separate claims involving our insured vehicles with your carrier trucks. please explain the process

    Dec 02, 2017
  • anon

    11/27/2017 at 6:10 pm , I was heading. East on Hellman ave on a green light,the postal jeep made a right on red light. Please tell me where to file a claim on what website ? What number should I call? Please give the website and the telephone number to my email address. The post office address is 245 west Garvey ave,Monterey park,California 91754

    Dec 02, 2017
  • anon

    11/27/2017 at 6:10 pm , I was heading. East on Hellman ave on a green light,the postal jeep made a right on red light. Please tell me where to file a claim on what website ? What number should I call? Please give the website and the telephone number to my email address. Thanks a lot

    Dec 01, 2017
  • anon

    How do you report accidents with mail truck, did not get truck number

    Nov 27, 2017
  • anon

    The post man today delivered our mail unfortunately my car was in the way of the mailbox so the post man decided to sit and lean on my car as he is putting the mail in the mailbox so I came outside and confronted him and told him if you want to leave the mail that’s ok but don’t sit on my car and lean your weight on it and he replied I could of not left it and I told him yes please don’t leave it and please don’t sit on my car and as I inspected my vehicle he put some scratches from him sitting on the fender and leaning on it so who do I need to get in contact to get this issue fixed I live in riverside ca and this incident happens today 11-24-2017 and i have cameras in front of my house as well thank you

    Nov 24, 2017
  • anon

    I was hit by a postal service truck on November 13, 2017. The postal truck number 9217015 crossed over the yellow line coming into my lane hit my driver side mirror and broke it. I have been dealing with Josh Gravl And officer Sedgwick gave me the name and number for Vanessa Durbarrow I have been trying to get my truck fixed. I have all the necessary pictures and information showing that the vehicle crossed over into my lane. How do I get everything taken care of?

    Nov 19, 2017
  • anon

    Thanks for your message. The best thing to do would be to file an online complaint with our Hotline. This will allow us to look into the matter for you.

    Nov 22, 2017
  • anon

    The postal lady took out our awning with her vehicle. She had her manager come and look at the damages. He told us within a week someone will reach out to us about the claim. We forwarded his the damage estimate and replacement cost. We emailed him twice and no reply. Who do I contact?

    Nov 15, 2017

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