There are currently 176 Documents in the Library

Date Document Titlesort descending Type Report Number Category
08/28/2009 Electrification of Delivery Vehicles White Papers DA-WP-09-001 Transportation / Vehicles
09/21/2021 1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System White Papers RISC-WP-21-010 Customer Service
12/20/2013 100 Years of Parcel Post White Papers RARC-WP-14-004 Delivery / Mail Processing
12/02/2019 A Closer Look at Postal Labor Costs White Papers RISC-WP-20-001 Human Resources
09/10/2012 A Framework for Delivery Network Optimization White Papers RARC-WP-12-015 Delivery / Mail Processing
03/05/2018 A New Reality: Correspondence Mail in the Digital Age White Papers RARC-WP-18-004 Retail, Sales & Marketing
03/20/2012 A Primer on Postal Costing Issues White Papers RARC-WP-12-008 Cost & Pricing
09/02/2021 A Primer on Service Standards White Papers RISC-WP-21-008 Delivery / Mail Processing, Service Performance
07/06/2011 A Strategy for a Future Mail Processing & Transportation Network White Papers RARC-WP-11-006 Facilities
09/16/2019 Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service White Papers RISC-WP-19-009 Retail, Sales & Marketing, Service Performance
02/25/2019 Advertising Effectiveness and Age White Papers RARC-WP-19-001 Retail, Sales & Marketing
05/09/2016 Advertising Mail Future Prospects in Five Scenarios White Papers RARC-WP-16-010 Retail, Sales & Marketing
09/06/2016 Advertising Mail Innovations White Papers RARC-WP-16-016 Innovation
04/15/2019 Advertising Mail: Mail Mix Matters White Papers RARC-WP-19-003 Retail, Sales & Marketing
03/28/2016 Advertising Mail: Past and Present White Papers RARC-WP-16-006 Retail, Sales & Marketing

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