Keep it Clean… and Safe

We hear a lot about the U.S. Postal Service’s brand. And rightfully so. The brand is among its most precious assets.

The post office lobby is certainly a lens through which the customer views the brand. A post office lobby is the principal business office of the Postal Service and often the only close-up look at postal operations that many customers get. Its appearance directly affects the Postal Service’s public image.

 

Relying on Risk Models

The image of the auditor sitting in front of a stack of spreadsheets, with a trusty calculator at the ready, is right out of central casting. So is the investigator on round-the-clock surveillance to uncover fraud or misuse of government funds.

Those techniques have their place, of course, but today’s audits and investigations rely heavily on data analytics and risk models. At the U.S. Postal Service Office of Inspector General (OIG), we have invested in building an analytical, evidence-based culture that depends on data to promote efficiency and effectiveness in government.

 

Looking at Product Cost Changes

There are many ways to cut costs. Ask any company that has tried to reduce costs. Or even look at your own household situation. You can cut down on take-out dinners, cancel a vacation, or drop a gym membership you aren’t using anyway. But at a certain point, you realize some costs are just not in your control. You can’t do much about what the utility company charges you or what it costs to fix your car when it breaks down.

The same is true for the U.S. Postal Service.

 

Pages

Recent Poll

If you have used social media for a Postal Service-related issue, was the response satisfactory?

Recent Comments

Monthly Archive