Our Semiannual Report to Congress

This fiscal year (FY) appears to be unlike any other. In December, just two months into FY 2016, the U.S. Postal Service Board of Governors lost its last remaining presidentially appointed governor when his holdover term expired. The Board, which operates much like a corporate board of directors, is now without any presidentially appointed governors for the first time since the Postal Reorganization Act of 1970 created the governing body.

By law, our Office of Inspector General reports to the Governors and to Congress.

 

Play to Win in the Parcel Market

It seems the pricing of parcels in today’s market is a lot like the story of Goldilocks and the three bears (with the U.S. Postal Service playing the role of Goldilocks): If USPS sets prices too high, it opens the door for the big retailers to come in and make their own deliveries. If it prices them too low, it loses money. It needs to price parcel delivery services just right.

 

Social Media and Expectations

How many times have you checked your Facebook page today? Twitter? Or maybe you’re an Instagram person. Social media is a big part of many people’s lives, and it’s also becoming a common way for customers to contact the U.S. Postal Service.

Customers might use Facebook, Twitter, or Instagram to comment on a particular retail experience, seek information on a product or service, or ask USPS to respond to complaints and questions. Collectively, the Postal Service’s social media accounts received more than 390,000 posts in fiscal year (FY) 2016.

 

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Recent Comments

  • 2 days 19 hours ago
    the numbers on back of the postal truck is their license plate identifying each truck. postl vechiles mainly your normal postal vechiles do not have license plates like you have on civilian cars.
  • 3 days 17 hours ago
    The USPS dropps a big box of unsorted mail off at the appartment complex that I live in. The front desk clerks then have to sort it into the respective boxes. Problem is...they will go days without...

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