Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17...Read More
The U.S. Postal Inspection Service (USPIS) and Information Technology (IT) program area consists of the Information Technology and Inspection Service Directorates.
The Information Technology Directorate helps reduce the risk of fraud, inappropriate disclosure of sensitive data, unauthorized disclosure of customer information, cost overruns and inefficiencies of systems, IT contract and regulatory noncompliance, and disruption of critical operations and services. The directorate assesses whether Postal Service information resources provide the highest level of security, reliability, and value expected by Postal Service customers.
The Inspection Service Directorate’s mission is to promote accountability and provide improvement opportunities to the United States Postal Inspection Service (USPIS) and its stakeholders. The Inspection Service Directorate examines the efficiency and effectiveness of the USPIS in supporting and protecting the U.S. Postal Service, its employees, infrastructure, and customers. The Inspection Service Directorate accomplishes its mission by conducting reviews and audits.