The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 Manual Flats Processing Operations at the Tucson, AZ Processing & Distribution Center 03/09/2020 20-163-R20 $0 Open R - 2-- Instruct Tucson Processing and Distribution Center (P&DC) management to ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 2-- Ensure adherance to mail clearance times in the Run Plan Generator Report. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2020 Facility Condition Review - Miami Springs, Promenade, and Doral Post Offices 05/26/2020 20-212-R20 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Miami Springs, Promenade, and Doral Post Offices. Agree
2020 Management of Highway Contract Route Contractor Failures at the Columbus, OH, Processing and Distribution Center 07/13/2020 20-219-R20 $0 Open R - 1-- Instruct Columbus Processing and Distribution Center management to ensure that reason codes for late trips are accurately reported. Agree
2020 Management of Highway Contract Route Contractor Failures at the Columbus, OH, Processing and Distribution Center 07/13/2020 20-219-R20 $0 Open R - 2-- Ensure that semi-annual reviews are conducted and documented for each Highway Contract Route contractor and necessary corrective actions are taken. Agree
2020 Timeliness of Ballot Mail in the Milwaukee Processing and Distribution Service Area 07/07/2020 20-235-R20 $0 Open R - 3-- Ensure Political and Election Mail coordinators coordinate with election offices to ensure they are aware of proper ballot mailing processes. Agree
2020 Timeliness of Ballot Mail in the Milwaukee Processing and Distribution Service Area 07/07/2020 20-235-R20 $0 Open R - 4-- Develop and implement an action plan with timelines to address the potential national issues (ballot deadlines, postmarks, tracking technology, Political and Election Mail coordinators outreach) identified in this report. Agree
2020 Timeliness of Ballot Mail in the Milwaukee Processing and Distribution Service Area 07/07/2020 20-235-R20 $0 Open R - 2-- Ensure all retail and delivery units and mail processing facilities use the political mail log to record ballot mail. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 4-- Develop a mechanism for improved communications among headquarters, area, and local personnel on Management Operating Data System (MODS) requirements and updates, to include (1) a more centralized approach for information dissemination, (2) the development of a mandatory orientation program for new MODS coordinators, and (3) annual MODS training for all area and local coordinators as well as facility employees and supervisors. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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