We’ve all heard the mantra “recycle, reuse, and reduce,” but did you know that people focus not only on what products they should buy, but also on how their purchases are packaged, shipped, and delivered?
A recent OIG white paper,...Read More
The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.
Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.
*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*
|Fiscal Year||Report Title||Issue Date||Report Number||Financial Value||Status||Recommendation||Management Response|
|2020||Informal Grievance Oversight||07/14/2020||19SMG007HR000-R20||$0||Open||R - 5-- Implement and communicate tracking methods for payments stemming from local memorandums of understanding or other contractual agreements to allow for transparency and accountability.||Agree|
|2020||National Operational Assessment - Customer Service and Delivery Operations||12/12/2019||19RG002DR000-R20||$0||Open||R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution||Agree|
|2020||Cybersecurity Incident Detection and Response Capability||07/29/2020||19-012-R20||$0||Open||R - 2-- Determine which incident detection and response metrics are meaningful to the organization and establish a process to measure the effectiveness of the incident detection and response capability.||Disagree|
|2020||U.S. Postal Inspection Service Handling of Suspected Marijuana Packages||03/13/2020||19-014-R20||$0||Open||R - 1-- Coordinate with relevant executive agencies, such as the Department of Justice to determine whether the contents of abandoned packages, other than marijuana, can be used as evidence in criminal investigations and update the Administrative Non-Mailability Protocol program policy as need.||Agree|
|2020||U.S. Postal Inspection Service Handling of Suspected Marijuana Packages||03/13/2020||19-014-R20||$253,613||Open||R - 5-- Align Administrative Non-Mailability Protocol program policy with the Inspection Service Manual that requires daily activity documentation to support workhours.||Agree|
|2020||In Office Cost System Sampling Processes||05/22/2020||19-032-R20||$0||Open||R - 1-- Evaluate and enhance, as appropriate, the In-Office Cost System sampling methodology to replace or reschedule readings of (unavailable) employees.||Agree|
|2020||Transportation Network Optimization and Service Performance||06/05/2020||20-144-R20||$0||Open||R - 7-- Develop target goals for the surface transportation key performance indicators to reduce mitigation expenditures.||Agree|
|2020||Supply Management’s Control Environment Over Contracting Officers||11/07/2019||18SMG023SM000-R20||$0||Open||R - 5-- Assess the feasibility of establishing commodity specific metrics or tools to provide for a consistent workload management process, to include a cost-benefit analysis.||Agree|
|2020||Mail Delivery Issues – Montbello Station, Denver, CO||12/18/2019||20-078-R20||$0||Open||R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner.||Agree|
|2020||U.S. Postal Service’s Processing Network Optimization and Service Impacts||06/16/2020||19XG013NO000-R20||$96,399,375||Open||R - 4-- When the impacts of COVID-19 begin to subside, develop a plan, with milestones and measurable goals, to increase staff availability, including applying standard operating procedures to address employees out for significant periods of time.||Agree|