The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 Mail Delivery & Customer Service Operations - Milam Dairy Annex, Miami, FL 03/23/2020 20-151-R20 $0 Open R - 2-- Instruct the Milam Dairy Annex Manager, to reiterate Postal Service productivity goals to delivery personnel, continue to adjust carrier and clerk starting times as needed, and report late trips and residual mail as required. In addition, we recommend working with the Processing and Distribution Center managers to reduce the amount of residual mail that requires sortation at the unit. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures. Agree
2020 Manual Flats Processing Operations at the Tucson, AZ Processing & Distribution Center 03/09/2020 20-163-R20 $0 Open R - 2-- Instruct Tucson Processing and Distribution Center (P&DC) management to ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 2-- Issue supplemental guidance on management oversight to reduce unauthorized overtime, ensure compliance with overtime policy to reduce grievances, and increase employee availability. Agree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 In-Resolution R - 2-- Limit user access in GATS to levels appropriate for user oversight responsibilities via automated controls, or compensating manual controls. Disagree
2020 Facility Condition Reviews – Belmar, Normandy Beach, and Spring Lake Post Offices. 03/20/2020 20-160-R20 $0 Open R - 2-- Perform housekeeping inspections and ensure fire extinguishers are inspected monthly and annually at the Belmar, Normandy Beach, and Spring Lake Post Offices. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 2-- Provide formal training including periodic refresher training to responsible personnel to ensure they understand their roles and responsibilities for managing contractor badges. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $2,781,473,463 Open R - 2-- Request approval from the Secretary of Treasury and the U.S. Office of Personnel Management (OPM) to redeem fixed-rate Treasury securities in the U.S. Postal Service retirement funds and invest proceeds and other fund inflows in Treasury Inflation-Protected Securities. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 2-- Require passwords for all mail imaging systems accounts in accordance with Handbook AS-805. Agree
2019 Informed Visibility Vulnerability Assessment 10/12/2018 IT-AR-19-001 $0 In-Resolution R - 2-- review the controls identified in the Center for Internet Security benchmarks and consider them for inclusion into the published standard. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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