We’ve all heard the mantra “recycle, reuse, and reduce,” but did you know that people focus not only on what products they should buy, but also on how their purchases are packaged, shipped, and delivered?
A recent OIG white paper,...Read More
The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.
Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.
*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*
|Fiscal Year||Report Title||Issue Date||Report Number||Financial Value||Status||Recommendation||Management Response|
|2019||Issues Identified in the Outbound International Mail Market||09/23/2019||CP-MT-19-001||$0||Open||R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.||Agree|
|2020||Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center||05/13/2020||20-164-R20||$0||Open||R - 2-- Ensure adherance to mail clearance times in the Run Plan Generator Report.||Agree|
|2020||Leased Facility Maintenance||05/28/2020||19SMG012SM000-R20||$0||Open||R - 4-- Document procedures for the Postal Service Repair & Alterations group to communicate the completion of work for enforced repairs at leased facilities to the Landlord Maintenance Program.||Agree|
|2020||Leased Facility Maintenance||05/28/2020||19SMG012SM000-R20||$0||Open||R - 2-- Enforce requirements with the contractor to ensure landlords complete repairs within the established timeframes and require Landlord Maintenance Program personnel to perform reviews of closed repairs in the electronic Facility Management System.||Agree|
|2020||Leased Facility Maintenance||05/28/2020||19SMG012SM000-R20||$0||Open||R - 1-- Ensure the timeframes to complete urgent/routine repairs are consistent between the Landlord Maintenance Standard Operating Procedures and the landlord notification letter.||Agree|
|2020||Leased Facility Maintenance||05/28/2020||19SMG012SM000-R20||$2,251,220||Open||R - 5-- Establish and implement a plan with timeframes for the Landlord Maintenance Program to timely initiate the fee recovery process and collect expensed funds.||Agree|
|2020||Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA||04/23/2020||20-188-R20||$0||Open||R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances.||Agree|
|2020||Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA||03/23/2020||20-149-R20||$0||Open||R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures.||Agree|
|2020||Mail Delivery Issues – Montbello Station, Denver, CO||12/18/2019||20-078-R20||$0||Open||R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner.||Agree|
|2020||Mail Delivery Issues – Montbello Station, Denver, CO||12/18/2019||20-078-R20||$0||Open||R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled.||Agree|