The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Nationwide Delivery Scanning Issues 02/19/2020 20-102-R20 $0 Open R - 1-- Enhance ongoing strategies to improve scanning accuracy and enforce compliance. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 2-- Establish controls in electronic badge reader (EBR) software to require entry of an operation number for each employee badge swipe and direct area Management Operating Data System coordinators to verify that all facilities have deactivated the base operation preset button on EBRs. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1-- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2017 Mobile System Review 09/21/2017 IT-AR-17-009 $0 Open R - 5-- Implement security standards for the mobile Point-of-Sale devices and application. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Addressing the Diverse Needs and Wants of Rural American: Opportunities for the U.S. Postal Service 09/16/2019 RISC-WP-19-009 $0 Open R - 4-- Vice President, Delivery and Retail Operations, to develop actionable metrics to identify underutilized large PO boxes in rural areas and create a plan to convert some of those boxes into parcel lockers as appropriate Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 2-- Develop controls to ensure periodic reviews of investigative documentation are conducted. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 6-- Analyze the expansion of the IOCS cluster sampling methodology to include other crafts, and implement a pilot as appropriate. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 5-- Explore opportunities to increase the use of commercial air carriers to transport packages presently restricted by federal regulations. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 4-- Establish a formal oversight process for contracting officers to validate contract drivers have security clearances when renewing contracts. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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