The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort ascending
2021 U.S. Postal Service Exit Processing 04/12/2021 20-167-R21 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 – Voyager Card Transactions - Wilmington, NC, Magnolia Station (Project Number 21-176 08/03/2021 21-176-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 1-- Modify the Computerized On-Site Data Entry System software to alert data collection technicians of the correct random start number to use throughout the test and correct the software issue that causes the random start number to change when technicians lock and unlock their laptop. Agree
2020 Processing Readiness of Election and Political Mail During the 2020 General Elections 08/31/2020 20-225-R20 $0 Open R - 1-- Leverage established partnerships with state and local election officials to work toward creating a separate, simplified mail product exclusively for Election Mail that would support uniform mail processing, including mandatory mailpiece tracking and proper mailpiece design. Until this new product is developed, continue to prioritize the processing of election mail consistent with past practices. Agree
2021 Capital Equipment at the Eagan Information Technology Center 08/10/2021 21-059-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Package Delivery in Rural and Dense Urban Areas 09/16/2020 RISC-WP-20-008 $0 Open To the VP of Delivery Operations: Develop a national plan, based on key data factors, to help reduce the aggregate costs of door deliveries along rural routes and in urban apartment buildings. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates