The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $26,823,859 Open R - 1-- Update Management Instruction AS-800-2014-4, Cloud Computing Policy, to include early demonstrations of system functionality with key stakeholders to validate and verify the alignment of business needs and the technical capabilities before purchasing any cloud software solutions. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 1-- Update Management Instruction, Highway Contract Routes Global Positioning System with the current program requirements, roles, and responsibilities; define allowable costs; and communicate the updated Management Instruction to employees. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 In-Resolution R - 1-- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 10-- Increase use of the lowest cost carrier by updating density assumptions, requesting additional lift from commercial airlines in target markets, and coordinating with the Transportation Security Administration to expand screening. Agree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 In-Resolution R - 2-- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $210,150 Open R - 2-- Coordinate with the National Tort Center to update Postal Service policy to require periodic management review of recoveries for private party damages to Postal Service vehicles. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 2-- Designate a central system for Supply Management to record, track, and manage contracting officers’ training activities. Agree
2018 Flats Sequencing System Performance in the Capital Metro Area 07/26/2018 NO-AR-18-008 $0 Open R - 2-- Determine the operational cost and savings Flats Sequencing System (FSS) currently provides to the Postal Service to fully understand the financial and operational impact of FSS on the Postal Service and customers. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 2-- Determine which incident detection and response metrics are meaningful to the organization and establish a process to measure the effectiveness of the incident detection and response capability. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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