The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $28,772,621 Open R - 1-- Ensure extra trips are reconciled against Surface Visibility data when submitting payments in the Service Change Request system. Agree
2020 U.S. Postal Service Transportation Cost of Mail Transport Equipment 12/13/2019 19XG007NL000-R20 $1,440,952 Open R - 1-- We recommend the Acting Vice President, Processing and Maintenance Operations, re-evaluate statement of work requirements, including standard performance times to notify intermodal suppliers. Agree
2020 U.S. Postal Service Transportation Cost of Mail Transport Equipment 12/13/2019 19XG007NL000-R20 $0 Open R - 3-- We recommend the Acting Vice President, Processing and Maintenance Operations, in coordination with the Vice President of Supply Management, track, monitor, and report suppliers’ nonperformance for transporting equipment between mail transport equipment service centers and hold suppliers accountable when they do not meet contract terms. Agree
2020 Mail Excluded from Service Performance Measurement 12/13/2019 19XG009NO000-R20 $0 Open R - 1-- In coordination with the Acting Vice President, Processing and Maintenance, form a workgroup with mailers that have the largest amount of mail excluded from measurement to develop an action plan, with goals, timelines and practical opportunities to address root causes of service performance exclusions. Agree
2020 Mail Excluded from Service Performance Measurement 12/13/2019 19XG009NO000-R20 $0 Open R - 2-- In coordination with the Acting Vice President, Processing and Maintenance, ensure area and district offices understand their roles and responsibilities regarding addressing causes of mail excluded from service performance measurement. Agree
2020 Manual Parcel Processing Operations at the Harrisburg, PA, Processing and Distribution Center 12/02/2019 20-064-R20 $0 Open R - 1-- Instruct Harrisburg Processing and Distribution Center management to ensure supervisors monitor mail processing productivity and correct employee operation number time charges on a regular basis. Agree
2020 Manual Parcel Processing Operations at the Harrisburg, PA, Processing and Distribution Center 12/02/2019 20-064-R20 $0 Open R - 2-- Instruct Harrisburg Processing and Distribution Center (P&DC) management to ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2020 Manual Letter Processing Operations at the North Bay, CA, Processing and Distribution Center 12/09/2019 20-065-R20 $0 Open R - 2-- Instruct North Bay Processing and Distribution Center (P&DC) management to ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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