The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2018 Review of Availability of Tier 1 Business Critical Services 09/11/2018 IT-AR-18-004 $0 Open R - 2 -- should establish and document availability targets and acceptable hours for planned and unplanned downtime for each application or service considered to be a Tier 1 business critical service. Agree
2019 Salary and Wage Rate Retention 09/20/2019 FT-AR-19-009 $0 Open R - 2 -- Develop and implement a plan to periodically identify and address employees no longer eligible for salary and wage rate retention status. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 5 -- Establish an official closing period for the Management Operating Data System (MODS) and develop controls in MODS to prevent workhour adjustments after the closeout period without required approvals. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 5 -- Reconcile existing policy and clause language to clarify written notification requirements for Clause 2-19: Option to Extend. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 2 -- Utilize lessons learned and best practices from the significant increase in parcel productivity to develop a plan to increase productivity for manual, flats, and letter processing. Agree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 5 -- Define in Handbook F-101, Field Accounting Procedures, how retail employees are held accountable for password sharing, and communicate it to all employees with retail responsibilities. Agree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 2 -- Incorporate strategic activities into the Export Controls Program, including (a) developing an overall strategic plan and a written risk assessment; (b) conducting regular cost benefit analyses to assess effectiveness and value, and (c) proactively monitoring emerging issues and analyzing export compliance data collected from electronic and physical screenings. Disagree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 2 -- Provide management oversight and certify the site personnel have updated guidance, procedures, and training on the program. Agree
2019 No-Fee Post Office Boxes 11/26/2018 FT-AR-19-004 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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