The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2018 Review of Availability of Tier 1 Business Critical Services 09/11/2018 IT-AR-18-004 $0 Open R - 2 -- should establish and document availability targets and acceptable hours for planned and unplanned downtime for each application or service considered to be a Tier 1 business critical service. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 2 -- Develop and implement a strategy to improve mail processing productivity in the new operational window before any additional nationwide operational changes or consolidations are implemented. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 6 -- Instruct the inspector-in-charge, Fort Worth Division, to conduct the required analysis for long-term home-to-work vehicle requests and ensure approvals are sufficiently justified. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 3 -- Establish an oversight process to strengthen controls and accountability of the contractor badge program to ensure it is effectively managed. Agree
2019 Internal Controls Over No Sale Transactions 07/17/2019 FT-AR-19-007 $0 Open R - 1 -- Coordinate with the Vice President, Delivery and Retail Operations, to develop a nationwide policy to monitor No Sale transactions, considering the existing available reports and best practices used by area and district personnel. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 5 -- Reconcile existing policy and clause language to clarify written notification requirements for Clause 2-19: Option to Extend. Agree
2019 Mail Delivery Service - West Park Station, Philadelphia, PA 08/12/2019 DRT-AR-19-015 $0 Open R - 1 -- Instruct unit management to review and conduct annual route inspections and adjust city routes as needed for service improvement. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 3 -- Periodically evaluate operations to provide effective oversight of the processing of military and diplomatic mail to reduce damaged mail, which could include ensuring proper culling and modifying equipment. Agree
2019 Physical and Environmental Controls Site Security Review 08/15/2019 IT-AR-19-004 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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