The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 2-- Ensure authorized account numbers are used for exceptional service in the Service Change Request system. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 3-- Monitor and enforce timely activation of Global Positioning System devices purchased by Highway Contract Route suppliers. Agree
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $0 Open R - 1-- Measure the cost savings associated with the National Performance Assessment non-career employee turnover performance. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 5-- Update the current first-line supervisor job responsibilities and qualifications and develop a review process to include frequencies for conducting periodic reviews and updates. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 2-- Ensure adherance to mail clearance times in the Run Plan Generator Report. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 4-- Establish a centralized repository or database of local memorandums of understanding and other contractual agreements. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4-- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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