The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Management Alert - [Redacted] 08/26/2019 IT-MT-19-002 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Automated Package Verification (APV) Evaluation 09/18/2019 MS-AR-19-004 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Workload/Workforce Key Performance Indicators in Customer Service, Delivery, and Vehicle Operations 10/24/2019 19RG005DR000-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Controls Over Purchasing and Maintaining IT Equipment 08/17/2020 19-017-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Security Assessment of a U.S. Postal Service Information Technology Application 08/11/2020 19-018-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 1-- To develop a communication strategy to remind field staff of the mercury mailability policy changes. Agree
2020 Financial Controls Policy for Retail Units 08/13/2020 20-264-R20 $0 Open R - 1-- Update and publish the final Handbook F-101, Field Accounting Procedures, Draft, and the Postal Operations Manual, as appropriate, to ensure consistency in conducting field office accounting and among policies and procedures associated with refunds. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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