The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort ascending Status Recommendation Management Response
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 1-- Ensure that operations have appropriate supervision to ensure Express Mail is processed timely. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 1-- Limit ammunition access to applicable personnel in the Charlotte Division. Disagree
2018 Timecard Adjustments at Facilities in the Greater Boston District 08/01/2018 HR-AR-18-007 $0 Open R - 3-- Assess the feasibility of using systems controls in the Time and Attendance Collection System (TACS) to ensure supervisors disallow time, delete clock rings, and extend lunch times in accordance with Postal Service policy. If management deems enhancing TACS controls unfeasible, we recommend designing mitigating controls to prevent supervisors from improperly adjusting timecards. Agree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1-- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 5-- Update the current first-line supervisor job responsibilities and qualifications and develop a review process to include frequencies for conducting periodic reviews and updates. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 1-- Establish formal procedures to track and monitor contract driver security clearances to ensure drivers have the appropriate clearance and are re-screened, as required. This should include a process to notify appropriate management officials when security clearances have not been renewed. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 4-- Develop and maintain detailed Postal Service information technology network diagrams. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 3-- Implement an oversight mechanism to ensure all permanent first-line supervisors take mandatory supervisory training within a designated period after being appointed. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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