The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort ascending Status Recommendation Management Response
2019 Meter Revenue Refunds - W.T. Harris Station, Charlotte, NC 08/21/2019 FCS-FM-19-020 $78,316 Open R - 1 -- Reiterate policies regarding the verification of disbursements and destruction of meter stamps refunded; or consider developing alternative guidance for destruction to prevent duplicate, unauthorized, or incorrect refunds. Agree
2020 Local Travel Reimbursement - Las Vegas, NV, Huntridge Station 10/01/2019 FCS-FM-20-001 $7,619 Open R - 1 -- Direct the Senior Manager, Customer Service, to issue Postal Service vehicle cards for each postal-owned vehicle and provide the necessary training to each employee on how to use the vehicle cards. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 1 -- Re-evaluate and update the projected operational and transportation financial impacts associated with the operational window change. Agree
2019 Facility Condition Reviews – Mail Processing Facilities 05/06/2019 SM-AR-19-003 $0 Open R - 2 -- Develop and implement an action plan to address structural recommendations at the Indianapolis Processing and Distribution Center, including a timeline for completing items. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3 -- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 3 -- Direct the senior plant manager to implement compensating controls for doors without a functioning card reader Agree
2019 Virtual Private Network Access 08/19/2019 IT-MA-19-001 $0 Open R - 1 -- Periodically analyze Postal Service contractors with authorized VPN Access to USPS - 2FA access to ensure that they are issued a Postal Service device and make changes as appropriate. Disagree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2017 Delayed Inbound International Mail 09/07/2017 MS-AR-17-009 $0 Open R - 2 -- Develop a mechanism for incorporating available data into its inbound mail monitoring and reporting processes. Disagree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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