The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $358,305,479 Open R - 1 -- Evaluate and test the updated Function 1 Scheduler results on a periodic basis to ensure proper implementation of position bid assignments and accurate complement levels, and make adjustments as necessary. Agree
2019 Competitive Products Pricing Best Practices 09/11/2019 CP-AR-19-003 $0 Open R - 1 -- Evaluate available options to modernize the pricing management system. Agree
2018 Credit for Disputed Voyager Card Transactions 04/02/2018 FT-AR-18-007 $1,152,177 Open R - 1 -- Implement a process to reconcile, at least quarterly, all disputed transactions nationwide. Agree
2015 Area Mail Processing Consolidations 06/05/2015 NO-AR-15-007 $0 Open R - 1 -- Include guidelines for determining a timeframe for implementing an area mail processing consolidation once a feasibility study is approved. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 1 -- Incorporate a review process at the Human Resources Shared Service Center to ensure that all candidates with criminal hits have supporting approval certifications prior to moving them to the next step in the hiring process. Agree
2019 Delivery Scanning Issues - Gardena Post Office, Gardena, CA 09/05/2019 DRT-AR-19-017 $0 Open R - 1 -- Instruct the Gardena Postmaster to follow delivery standard operating procedures for scanning packages and to include the use of firm sheets. Agree
2019 Mail Delivery Issues - Broadview Station - Atlanta, GA 08/06/2019 DRT-AR-19-014 $0 Open R - 1 -- Instruct the unit management to update and sign integrated Operating Plan/Mail Arriving Profile. Agree
2019 Mail Delivery Service - West Park Station, Philadelphia, PA 08/12/2019 DRT-AR-19-015 $0 Open R - 1 -- Instruct unit management to review and conduct annual route inspections and adjust city routes as needed for service improvement. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 Open R - 1 -- Modify the Time and Attendance Collection System to leverage automation when processing After 5 payments, or revise the policy regarding the use of Grievance and Arbitration Tracking System to include processing and separately reporting non-grievance payments. Disagree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates