The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort descending Recommendation Management Response
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 4-- Provide standard work instructions to Small Package Sorting System (SPSS) facilities and employees and reiterate the importance of properly placing packages into SPSS machines. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 5-- Reiterate the management operating data system guidance requiring management to monitor Small Package Sorting System (SPSS) processing productivity and ensure employees are correctly logged into the appropriate operation to accurately reflect SPSS productivity performance. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 6-- Provide standard work instructions requiring supervisors conduct periodic meetings to provide ongoing feedback to employees operating the Small Package Sorting System machine and discuss opportunities for improvement. Agree
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 1-- Reiterate policy and procedures over the handling and security of stamp and cash inventories to all respective unit personnel and destroy spoiled money orders, per procedures. Agree
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 2-- Provide Retail Systems Software administrative training to all respective unit supervisors. Agree
2020 Risks Associated with Information Technology Applications 07/27/2020 20-251-R20 $0 Open R - 1-- In coordination with Vice President, Information Technology, complete the Certification and Accreditation process to evaluate the risk associated with the six applications with expired accreditations and mitigate or formally accept the risks. Agree
2020 Risks Associated with Information Technology Applications 07/27/2020 20-251-R20 $0 Open R - 2-- Issue a Failure to Comply letter if the conditional accreditation requirements for the six applications are not met. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 1-- To develop a communication strategy to remind field staff of the mercury mailability policy changes. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 2-- To develop a reference tool or mechanism summarizing the mercury mailability standards that retail window employees can quickly and efficiently access when approached by a customer attempting to mail mercury. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates