The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 1-- Reiterate policy and procedures over the handling and security of stamp and cash inventories to all respective unit personnel and destroy spoiled money orders, per procedures. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $58,926,340 Open R - 1-- Reiterate the operation user guide requiring supervisors to be present to initiate the timely start of Small Package Sorting System machine processing. Agree
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 2-- Provide Retail Systems Software administrative training to all respective unit supervisors. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 3-- Provide a standard work instruction to facilities to use available mail induction stations based on mail volume and employee availability. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 4-- Provide standard work instructions to Small Package Sorting System (SPSS) facilities and employees and reiterate the importance of properly placing packages into SPSS machines. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 2-- Update the Domestic Mail Manual to set appropriate mail preparation standards that align with automation for strapping, containerization, wrapping, and paper quality, to reduce costs associated with bundle breakage and manual processing of machinable mail. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 3-- As a part of the national expansion of the Surface Visibility reporting system, develop processes to ensure all mail irregularities are recorded in the facilities, scanners are placed at key locations where mail irregularities are identified, and mail irregularity reports are distributed to the Postal Service personnel and mailers, as appropriate. Agree
2020 Workers' Compensation Program Cost Containment Activities 08/06/2020 19-031-R20 $0 Open R - 1-- Evaluate workers’ compensation cost containment options based on private sector practices and determine a strategy forward. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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