The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort descending Recommendation Management Response
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 1 -- Periodically evaluate operations to provide effective management oversight of the timeliness of military and diplomatic mail to reduce delays in mail arriving to and processing within the CIMSC, as well as ensuring proper labelling of this mail. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 2 -- Evaluate a process for scanning individual pieces to larger containers and for using this scan data to measure the time between military and diplomatic mail being scanned as accepted and being assigned outbound transportation and prepared for departure. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 3 -- Periodically evaluate operations to provide effective oversight of the processing of military and diplomatic mail to reduce damaged mail, which could include ensuring proper culling and modifying equipment. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4 -- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2019 Zone Pricing for Mail Processed at the Palatine Sectional Center Facility 06/24/2019 MS-MT-19-002 $0 Open R - 1 -- Correct the coordinates used for the Palatine SCF and update the Zone Matrix, as appropriate. Agree
2019 Zone Pricing for Mail Processed at the Palatine Sectional Center Facility 06/24/2019 MS-MT-19-002 $0 Open R - 2 -- Evaluate coordinates for all SCFs and correct inaccuracies, as identified. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $3,369,130 Open R - 3 -- Direct the Columbus Processing & Distribution Center Manager and Manager, Operation Program Support to coordinate mail arrival times in Integrated Operating Plans to improve mail flow between the plant and delivery units to achieve daily operational performance. Agree
2019 Delivery Scanning Issues - Gardena Post Office, Gardena, CA 09/05/2019 DRT-AR-19-017 $0 Open R - 1 -- Instruct the Gardena Postmaster to follow delivery standard operating procedures for scanning packages and to include the use of firm sheets. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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