The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 2 -- Utilize lessons learned and best practices from the significant increase in parcel productivity to develop a plan to increase productivity for manual, flats, and letter processing. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3 -- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2019 Deposit by Mail Controls at Selected Mail Processing Facilities 09/12/2019 NO-AR-19-007 $0 Open R - 2 -- Instruct plant management to properly address security deficiencies identified by the Postal Inspection Service, in a timely manner. Agree
2019 Deposit by Mail Controls at Selected Mail Processing Facilities 09/12/2019 NO-AR-19-007 $0 Open R - 1 -- Establish standard operating procedures for the Deposit by Mail service to include security cameras, secured doors, staged mail, and adequate rewrap procedures. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1 -- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2013 Supervisor Workhours and Span of Control 04/04/2013 NO-MA-13-005 $11,955,046 Open R - 2 -- Fill vacant supervisor positions up to the appropriate span of control level and reduce supervisor replacement workhours accordingly. Agree
2015 Substantial Increase in Delayed Mail 08/13/2015 NO-MA-15-004 $0 Open R - 4 -- Establish criteria for determining if the network has stabilized and ensure the criteria are met prior to resuming the Phase II consolidations or conducting any other optimization efforts. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $0 Open R - 1 -- Develop a process to ensure Position Designation Surveys are completed and maintained before initiating a national security clearance investigation. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $318,031 Open R - 2 -- Complete Position Designation Surveys for personnel possessing national security clearances without a Position Designation Survey on file to determine if the position warrants a clearance. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $0 Open R - 4 -- Ensure the Security Investigations Service Center manager coordinates with the Corporate Information Security Office, to complete security reviews for the contractors and ensure updated reviews are conducted every two years. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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