The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Datesort ascending Report Number Financial Value Status Recommendation Management Response
2018 First-Class Mail Service Performance Measurement - Northeast Area 05/22/2018 NO-AR-18-006 $0 Open R - 3 -- Evaluate and determine the relevance of current First-Class Mail service performance goals considering the service pairs that do not meet goals. Disagree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 5 -- Ensure through training and monitoring that Processing and Distribution Center managers provide adequate oversight of scanning operations to ensure Mail Transport Equipment Labeler placards are attached and all mail is scanned as required. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 2 -- Require Processing and Distribution Center managers to ensure that Mail Transport Equipment Labeler (MTEL) plastic sleeves are always used for mail containers with MTEL placards. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 3 -- Develop procedures to ensure mail container visibility during Mail Transport Equipment Labeler system trip updates. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 4 -- Update Mail Transport Equipment Labeler software to resolve the 24-hour system trip update delay. Disagree
2018 Credit for Disputed Voyager Card Transactions 04/02/2018 FT-AR-18-007 $1,152,177 Open R - 1 -- Implement a process to reconcile, at least quarterly, all disputed transactions nationwide. Agree
2018 Mail Processing Facilities Staffing 03/30/2018 NO-AR-18-004 $0 Open R - 1 -- establish nationwide criteria for using Function 1 Scheduler results. Disagree
2018 Mail Processing Facilities Staffing 03/30/2018 NO-AR-18-004 $0 Open R - 3 -- implement and document the Verification, Validation, and Accreditation process for the Function 1 Scheduler. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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