The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 1 -- Incorporate a review process at the Human Resources Shared Service Center to ensure that all candidates with criminal hits have supporting approval certifications prior to moving them to the next step in the hiring process. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 2 -- Incorporate controls to enhance visibility in tracking and monitoring of National Agency Check with Inquiries investigations. Agree
2019 Management Alert - [Redacted] 08/26/2019 IT-MT-19-002 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $3,369,130 Open R - 3 -- Direct the Columbus Processing & Distribution Center Manager and Manager, Operation Program Support to coordinate mail arrival times in Integrated Operating Plans to improve mail flow between the plant and delivery units to achieve daily operational performance. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3 -- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $14,437,650 Open R - 1 -- Ensure investigative documentation requirements are consistent throughout the policies and include periodic reviews of investigative documentation. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 2 -- Develop controls to ensure periodic reviews of investigative documentation are conducted. Agree
2019 Financial Differences - Nashville, TN, Main Office Window 09/04/2019 FCS-FM-19-027 $0 Open R - 1 -- To reiterate to all personnel responsible for resolving financial differences at the Nashville Main Office Window how to properly research and resolve financial differences timely and file supporting documents in one central location at the unit. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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