The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2019 Impact of Prescribed Opioids on Postal Service Employees Under the Federal Workers’ Compensation Program 06/06/2019 SAT-AR-19-002 $0 Open R - 4-- Develop a comprehensive, ongoing drug abuse and addiction educational program based on Centers for Disease Control and Prevention and National Safety Council guidance with, at a minimum, annual distribution to all Postal Service employees. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 4-- Develop a mechanism for improved communications among headquarters, area, and local personnel on Management Operating Data System (MODS) requirements and updates, to include (1) a more centralized approach for information dissemination, (2) the development of a mandatory orientation program for new MODS coordinators, and (3) annual MODS training for all area and local coordinators as well as facility employees and supervisors. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4-- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2020 Sales & Marketing Operational Key Performance Indicators 10/17/2019 19RG003MS000-R20 $0 Open R - 4-- Develop a process for aligning Brand Health Trackers with other available Postal Service customer experience data to increase customer satisfaction and improve the overall opinion of the Postal Service brand. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 4-- Establish a formal oversight process for contracting officers to validate contract drivers have security clearances when renewing contracts. Agree
2018 Flats Sequencing System Performance in the Capital Metro Area 07/26/2018 NO-AR-18-008 $0 In-Resolution R - 4-- Establish a process to ensure the electronic Mail Improvement Reporting system is being used to report all flats mail problems and these problems are resolved within 30 days of reporting. Disagree
2015 Substantial Increase in Delayed Mail 08/13/2015 NO-MA-15-004 $0 Open R - 4-- Establish criteria for determining if the network has stabilized and ensure the criteria are met prior to resuming the Phase II consolidations or conducting any other optimization efforts. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 4-- Implement a policy to conduct a physical inventory of Mobile Delivery Devices and maintain inventory results. Agree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $0 Open R - 4-- Implement a process to validate vendor compliance in selling uniform items to approved Postal Service employees, or require vendors to include employee names and form of payment on quarterly sales reports to identify ineligible purchases. Disagree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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