The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 U.S. Postal Inspection Service New York Division 09/19/2019 OV-AR-19-004 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Addressing the Diverse Needs and Wants of Rural American: Opportunities for the U.S. Postal Service 09/16/2019 RISC-WP-19-009 $0 Open R - 4-- Vice President, Delivery and Retail Operations, to develop actionable metrics to identify underutilized large PO boxes in rural areas and create a plan to convert some of those boxes into parcel lockers as appropriate Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4-- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2020 U.S. Postal Inspection Service Handling of Suspected Marijuana Packages 03/13/2020 19-014-R20 $253,613 Open R - 5-- Align Administrative Non-Mailability Protocol program policy with the Inspection Service Manual that requires daily activity documentation to support workhours. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 5-- Assess the feasibility of establishing commodity specific metrics or tools to provide for a consistent workload management process, to include a cost-benefit analysis. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 5-- Enhance the cluster sampling methodology to reduce inefficiencies in the amount of time required to conduct readings. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 5-- Establish a formal policy designating the authority to make final suitability determinations for employees with unfavorable National Agency Check with Inquiries results, that includes a requirement to document the decision. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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