The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 5-- Explore opportunities to increase the use of commercial air carriers to transport packages presently restricted by federal regulations. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $28,772,621 Open R - 1-- Ensure extra trips are reconciled against Surface Visibility data when submitting payments in the Service Change Request system. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 1-- Implement best practices identified during site visits to increase operational efficiency and management oversight nationwide. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 4-- When the impacts of COVID-19 begin to subside, develop a plan, with milestones and measurable goals, to increase staff availability, including applying standard operating procedures to address employees out for significant periods of time. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 6-- Provide standard work instructions requiring supervisors conduct periodic meetings to provide ongoing feedback to employees operating the Small Package Sorting System machine and discuss opportunities for improvement. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 3-- Review and adjust mail arrival times and mail mix for the Montbello Station and the Denver Processing and Distribution Center to ensure distribution up time is being met. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 2-- Update the Domestic Mail Manual to set appropriate mail preparation standards that align with automation for strapping, containerization, wrapping, and paper quality, to reduce costs associated with bundle breakage and manual processing of machinable mail. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 3-- As a part of the national expansion of the Surface Visibility reporting system, develop processes to ensure all mail irregularities are recorded in the facilities, scanners are placed at key locations where mail irregularities are identified, and mail irregularity reports are distributed to the Postal Service personnel and mailers, as appropriate. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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