The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort ascending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $165,889,744 Open R - 3-- Modify the contract to include the required clauses in the Accenture Enterprise Technology Services contract and ensure the future contract terms conform to the guidelines in the Supplying Principles and Practices. Agree
2021 Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services 09/16/2021 21-201-R21 $0 Open R - 2-- Confirm that transportation schedules are aligned to the volume arrival profiles for the 13 Postal Service facilities that are serviced by the Los Angeles Terminal Handling Services supplier, and tender mail as planned to the supplier. Agree
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree
2021 "As Needed" Highway Contract Routes 07/16/2021 21-022-R21 $162,338,091 Open R - 1-- Develop and implement periodic reviews to ensure timely detection and correction of payment errors and verify that Postal Service Forms 5397, Contract Route Extra Trip Authorization, are complete, accurate, and included in the electronic Service Change Request system. Agree
2021 Issues Identified in International Package Operations – Chicago International Service Center 05/12/2021 21-101-R21 $0 Open R - 2-- Implement processes to ensure the proper label placarding at the Chicago International Service Center and monitoring for compliance. Agree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 4-- Direct local processing management to retain only the quantity of MTE that their facilities and customers need for one week of mail processing operations in accordance with Handbook PO-502, Mail Transport Equipment, Policy 2-8, Excess MTE (Hoarding) when local employee availability and transportation allow, Disagree
2021 Property Condition Reviews - Menlo Park, Excelsior, and Sutter Street in California 09/15/2021 21-200-R21 $0 Open R - 2-- Perform and document fire extinguisher inspections monthly and annually as required at the Menlo Park, Excelsior, and Sutter Street post offices. Agree
2021 Vehicle Parts Pricing 09/02/2021 21-020-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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