The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 6-- Direct the senior plant manager to implement security controls for the facility parking lots and repair surveillance security cameras. Agree
2020 Relocation Benefits Program 09/30/2020 20-126-R20 $0 Open R - 2-- Implement processes and procedures to monitor the relocation management firm’s execution of contractual and policy requirements. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 1-- Ensure the timeframes to complete urgent/routine repairs are consistent between the Landlord Maintenance Standard Operating Procedures and the landlord notification letter. Agree
2019 Facility Condition Reviews – Mail Processing Facilities 05/06/2019 SM-AR-19-003 $0 Open R - 2-- Develop and implement an action plan to address structural recommendations at the Indianapolis Processing and Distribution Center, including a timeline for completing items. Agree
2020 Efficiency and Safety of Lift Gates 09/16/2020 20-203-R20 $5,783 Open R - 2-- Perform a safety assessment to evaluate the new lift gates and develop a national training program and create a standard operating procedure on the operation and safety of the new lift gates. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 7-- Develop target goals for the surface transportation key performance indicators to reduce mitigation expenditures. Agree
2019 U.S. Postal Inspection Service New York Division 09/19/2019 OV-AR-19-004 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 6-- Provide standard work instructions requiring supervisors conduct periodic meetings to provide ongoing feedback to employees operating the Small Package Sorting System machine and discuss opportunities for improvement. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 4-- Implement a policy to conduct a physical inventory of Mobile Delivery Devices and maintain inventory results. Agree
2020 Professional Services Contract Rates 08/20/2020 20-143-R20 $0 Open R - 3-- Obtain semi-annual review reports, annual improvement plans, and supporting documentation from the supplier, as required in the contract, and review the improvement plan to validate specific actions are taken to increase efficiencies and reduce costs. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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