The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 2-- Implement controls to require notifications and approvals for stamp stock orders that exceed authorized dollar and number limits. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2-- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2020 First-Line Supervisor Recruitment and Retention 04/13/2020 19SMG008HR000-R20 $0 Open R - 2-- In coordination with the Vice Presidents, Delivery and Network Operations, establish and implement an oversight mechanism to ensure district and facility officials complete and maintain hiring documentation as required. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $1,194,166 Open R - 2-- In coordination with Vice President, Information Technology, and Vice President, Facilities, implement a solution, such as sitewide emergency generators, to prevent network connectivity issues and adjust the configuration settings of network devices at the Sacramento Processing and Distribution Center to prevent Hot Standby Router Protocol Instability. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 2-- Include closed contracts in Supply Management’s compliance review process that would consist of ensuring completion of all required closeout steps. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 2-- Include in future Marketing and Service Offering Agreements, measures that enforce compliance with agreement provisions. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 2-- Incorporate controls to enhance visibility in tracking and monitoring of National Agency Check with Inquiries investigations. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures. Agree
2020 Manual Flats Processing Operations at the Tucson, AZ Processing & Distribution Center 03/09/2020 20-163-R20 $0 Open R - 2-- Instruct Tucson Processing and Distribution Center (P&DC) management to ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 2-- Issue supplemental guidance on management oversight to reduce unauthorized overtime, ensure compliance with overtime policy to reduce grievances, and increase employee availability. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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