The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 1 -- Provide refresher training to team leaders regarding investigative documentation requirements and proper case closure procedures. Agree
2016 Address Management Licensing Agreements 12/29/2015 SM-AR-16-004 $0 Open R - 2 -- Periodically evaluate licensing agreement templates to determine whether provisions are consistent, up-to-date, and adequately protect the Postal Service’s best interests. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 2 -- Issue supplemental guidance on management oversight to reduce unauthorized overtime, ensure compliance with overtime policy to reduce grievances, and increase employee availability. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 4 -- Continue defining clear and timely communication protocols with stakeholders to ensure concerns with manifests and supplier payments are addressed and resolved. Agree
2019 Meter Revenue Refunds - W.T. Harris Station, Charlotte, NC 08/21/2019 FCS-FM-19-020 $78,316 Open R - 1 -- Reiterate policies regarding the verification of disbursements and destruction of meter stamps refunded; or consider developing alternative guidance for destruction to prevent duplicate, unauthorized, or incorrect refunds. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1 -- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 2 -- Incorporate controls to enhance visibility in tracking and monitoring of National Agency Check with Inquiries investigations. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $0 Open R - 1 -- Determine a strategy regarding the allocation of the U.S. Postal Service Civil Service Retirement System, Federal Employees Retirement System and Retiree Health Benefits Fund investments in Treasury Inflation-Protected Securities. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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