The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Scheduled Hours and Payment for Highway Contract Routes 05/05/2021 20-295-R21 $0 Open R - 1-- Develop and implement periodic reviews to ensure timely detection and correction of trip errors in the SCR system for the scheduled hours and corresponding payments in the TCSS. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $0 Open R - 1-- Determine a strategy regarding the allocation of the U.S. Postal Service Civil Service Retirement System, Federal Employees Retirement System and Retiree Health Benefits Fund investments in Treasury Inflation-Protected Securities. Agree
2021 Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 4-- When the impacts of COVID-19 begin to subside, develop a plan, with milestones and measurable goals, to increase staff availability, including applying standard operating procedures to address employees out for significant periods of time. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $165,889,744 Open R - 3-- Modify the contract to include the required clauses in the Accenture Enterprise Technology Services contract and ensure the future contract terms conform to the guidelines in the Supplying Principles and Practices. Agree
2021 Vehicle, Oil, and Fuel Expenses, Birmingham, AL - Woodlawn Station Post Office 07/30/2021 21-148-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Timecard Administration 12/09/2020 20-180-R21 $0 Open R - 4-- Resolve system flaws that allow supervisors to bypass completing the time disallowance record when a supervisor uses the “Change”, “Delete”, and “Add” time functions in the time and attendance system to ensure disallowed timecard adjustments are reported in timekeeping reports. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 6-- Identify the appropriate stakeholders and develop a formal plan with roles and responsibilities for identifying and responding to fraudulent activity on social media and digital channels. Agree
2021 As Needed Highway Contract Routes 07/16/2021 21-022-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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