The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2019 Salary and Wage Rate Retention 09/20/2019 FT-AR-19-009 $0 Open R - 2 -- Develop and implement a plan to periodically identify and address employees no longer eligible for salary and wage rate retention status. Agree
2019 Facility Condition Reviews – Mail Processing Facilities 05/06/2019 SM-AR-19-003 $0 Open R - 2 -- Develop and implement an action plan to address structural recommendations at the Indianapolis Processing and Distribution Center, including a timeline for completing items. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 2 -- Develop controls to ensure periodic reviews of investigative documentation are conducted. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 2 -- develop proactive policies and procedures, including the use of demographic data, to create and display non-English signs, posters, and product displays. Agree
2019 Contract Delivery Service Costs 08/20/2019 CP-AR-19-002 $0 Open R - 2 -- Direct the Manager, Transportation Contracts, Contract Delivery Services, to include the 120 cubic feet minimum vehicle requirement in contracts or, as appropriate, identify reasonable exceptions to the 120 cubic feet minimum vehicle requirement and document those exceptions in applicable contracts. Disagree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 2 -- Enhance the Closed Case File checklist and the Compliance Self-Assessment and Domicile Review Program to reconcile with case management documentation requirements. Agree
2019 Postal Vehicle Service (PVS) Zero Base Reviews 09/27/2019 NL-AR-19-005 $0 Open R - 2 -- Ensure Area Postal Vehicle Service analysts track and monitor Zero Base review recommendations. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 2 -- Establish a formal centralized system that allows for the tracking and monitoring of contract driver security clearances. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 2 -- Establish controls in electronic badge reader (EBR) software to require entry of an operation number for each employee badge swipe and direct area Management Operating Data System coordinators to verify that all facilities have deactivated the base operation preset button on EBRs. Agree
2015 Postal Inspection Service Mail Covers Program Phase II 09/15/2015 HR-AR-15-007 $0 Open R - 2 -- Establish formal procedures to monitor and track accountable mail cover documents for postal inspectors to ensure they are properly completed, submitted, and maintained at the Postal Inspection Service’s Criminal Investigations Service Center (CISC). These procedures should include requiring inspectors to return all mail cover documents to the CISC within 60 days of the mail cover end date. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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