The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort ascending Recommendation Management Response
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 3-- Track one-to-one alignment of actual investments with Cybersecurity Decision Analysis Report III Enhancement and Maturity requests for each project. Disagree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 2-- Determine which incident detection and response metrics are meaningful to the organization and establish a process to measure the effectiveness of the incident detection and response capability. Disagree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 3-- As a part of the national expansion of the Surface Visibility reporting system, develop processes to ensure all mail irregularities are recorded in the facilities, scanners are placed at key locations where mail irregularities are identified, and mail irregularity reports are distributed to the Postal Service personnel and mailers, as appropriate. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 2-- Update the Domestic Mail Manual to set appropriate mail preparation standards that align with automation for strapping, containerization, wrapping, and paper quality, to reduce costs associated with bundle breakage and manual processing of machinable mail. Agree
2020 Workers' Compensation Program Cost Containment Activities 08/06/2020 19-031-R20 $0 Open R - 1-- Evaluate workers’ compensation cost containment options based on private sector practices and determine a strategy forward. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 4-- When the impacts of COVID-19 begin to subside, develop a plan, with milestones and measurable goals, to increase staff availability, including applying standard operating procedures to address employees out for significant periods of time. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 2-- Create a program to develop emerging leaders into potential front-line managers and require the participation of all acting managers. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 1-- Implement best practices identified during site visits to increase operational efficiency and management oversight nationwide. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 6-- Update and reconcile issue codes in the Grievance and Arbitration Tracking System (GATS) and the GATS Entries Handbook to include clear definitions and instructions for use; and establish guidance to address frequency of the updates. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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